Singapore Airlines trials free WiFi

Business class flyers get unlimited WiFi, with two hours free in in premium economy and economy.

By David Flynn, August 24 2022
Singapore Airlines trials free WiFi

Business class travellers on many Singapore Airlines flights are now being offered free unlimited WiFi, in a welcome extension of the same perk available to the Star Alliance member’s first class passengers.

In addition, members of the airline’s KrisFlyer rewards program sitting in premium economy or economy can also enjoy a free two-hour ‘Surf’ package in place of the current messaging-only option (provided their KrisFlyer number is entered against their booking).

Meanwhile, members of Singapore Airlines’ elite PPS Club can enjoy unlimited free WiFi regardless of which cabin they’re in.

Singapore Airlines describes the move – first reported by Mainly Miles – as a trial “as part of our continuous review of the existing WiFi offerings,” although it’s limited to only certain aircraft in the SQ fleet – and doesn’t include the flagship Airbus A380 and medium-range Airbus A350.

The aircraft offering Singapore Airlines’ free WiFi are:

  • some Boeing 777-300ER (these jets sometimes fly to Sydney, Melbourne, Europe and the US)
  • all Boeing 787-10s
  • all Boeing 737-8 MAX jets, which also feature an impressive lie-flat business class
  • long-range Airbus A350s
  • the ultra-long range Airbus A350ULR, which flies to the some US cities including New York

Singapore Airlines’ WiFi speeds across these jets typically average around 5Mbps download, which is certainly enough to be getting open with for emails, Web browsing and social media – especially when you don’t need to keep your eye on either the clock or the data cap.

Under Singapore Airlines’ standard WiFi pricing structure, business class passengers received their first 100Mb free but then had to pay anywhere between US$4 and US$16 for a range of packages – the most expensive of which lasts for just three hours.

Likewise, the complimentary starter in premium economy and economy was a two-hour Chat package for use with text-only messaging apps such as Apple’s iMessage, WhatsApp and Facebook Messenger.

Singapore Airlines hasn’t set an end date for this generous trial, and is obviously assessing how much extra data travellers are consuming – and how much this will cost, given the high price of satellite Internet access.