If you're taking a Qantas flight within Australia, there's a good chance you'll be boarding one of the airline's Boeing 737s, which appear across a range of routes both short and long.
From a quick hop between the east coast capitals through to transcontinental treks – when border openings and closure allow these, of course – the Boeing 737 is the workhorse of Qantas' domestic fleet.
Regardless of destination, each Boeing 737 comes equipped with business class seats, and as some business travel slowly begins to ramp back up, here's what you need to know about flying Boeing 737 business class with Qantas.
- What is Qantas Boeing 737 business class?
- Qantas Boeing 737 business class pre-flight experience
- Qantas Boeing 737 business class onboard experience
- Qantas Boeing 737 business class post-flight experience
- Best Qantas Boeing 737 business class seats
- How to book Qantas Boeing 737 business class with points
- How to upgrade to Qantas Boeing 737 business class
- Qantas Boeing 737 business class reviews
- Qantas Boeing 737 business class FAQs
What is Qantas Boeing 737 business class?
Qantas Boeing 737 business class is the highest level of cabin service available on these single-aisle jets, with 12 recliner seats in a 2-2 layout over three rows.
The Boeing 737s are the workhorse of Qantas' domestic fleet, and when international borders aren't locked down, they're also commonly seen on flights over to New Zealand, New Caledonia and Fiji, as well up to Papua New Guinea and even Indonesia, on selected flights to Denpasar/Bali.
Qantas Boeing 737 business class pre-flight experience
A Qantas business class ticket gives travellers many valuable perks before they've even boarded the aircraft, and that's no different for flights on the Boeing 737.
Check-in and baggage
At the airport, you'll be able to use premium lanes to check-in and drop off baggage – which incidentally, includes a much higher allowance than economy passengers receive.
For domestic flights, that starts from 2x32kg bags, while on international Boeing 737 routes, business class limits begin at 40kg.
Qantas Club membership and Qantas or Oneworld frequent flyer status can increase those allowances even more.
After going through priority security screening (where available), it's off to the lounge, but at Brisbane Airport, things are done a little differently.
Here, 'Premium Lounge Entry' welcomes business class flyers and offers a private check-in space, security screening point, and direct access to the lounge precinct.
(At the time of writing, Melbourne's Business Lounge remains closed, with a view to re-opening from September 2020.)
In other cities, business class flyers can instead visit a Qantas Club or regional lounge, where available and where open.
For international flights, a Qantas International Business Lounge or partner lounge would normally await, depending on the port of departure.
If you're flying internationally out of Sydney or Melbourne and also hold a Platinum-grade (or other Oneworld Emerald) frequent flyer card, then the Qantas First Lounges would serve instead – but for now, these remain close, as do the Roo's international business class lounges.
When it's time to depart, business class ticket holders are invited to board first through priority boarding lanes.
Qantas Boeing 737 business class onboard experience
As you settle into your seat, you may be able to enjoy a drink before departure – usually water or juices on domestic flights, and the addition of sparkling wine on international flights.
While current service reductions are in place due to COVID-19, the experience may differ to that described below, but here's what you'd typically expect in Qantas' Boeing 737 business class.
Qantas Boeing 737 business class dining
Shorter domestic flights normally offer a single-tray service with a main course, plus sides, snacks and drinks. The meals are typically divided into breakfast, lunch, dinner, or refreshments, depending on the time of day. The Qantas website shows what type of meal is offered.
'Refreshment' flights – usually those mid-morning, mid-afternoon and late evening – are usually lighter cafe-style choices such as sandwiches, soups and cheese boxes.
Flights during dining hours have heartier meals. Most flights – except for the shortest ones – will have a hot dish available, but it's not uncommon to see the hot option run out first.
Longer Boeing 737 flights, including the transcontinental Perth treks and international services to New Zealand and Bali, where offered, would normally provide a proper three-course dining experience with multiple starters, mains and desserts to choose from.
The sole exception to this is 'supper' flights, which take-off late at night and arrive at the crack of dawn. Red-eyed travellers on those journeys will only have a selection of finger food available after being able to dine in the lounge, as the focus is on sleep.
Business class passengers have access to a wide variety of beverages, including a selection of beers and wines on demand.
COVID-19 reminder: Qantas is temporarily reducing its inflight meal services. Read more here.
Qantas Boeing 737 business class seat
With a seat pitch of 94cm (37") and a seat width of 56cm (22"), business class seats are considerably more spacious than what you'd find in economy class just behind.
Each chair comes comfortably padded, and features a swing-out leg rest and footrest.
Some, but not all, Qantas Boeing 737s have laptop power outlets available between seats in business class. A centre console between each pair of seats provides ample space to place drinks when the main tray table is stowed.
Qantas Boeing 737 business class WiFi & entertainment
Just about every Qantas Boeing 737 now has free and fast WiFi from tip to tail, including for all business class passengers. It's only available on domestic flights for now, as the service utilises the NBN Sky Muster satellite system.
However, as with many aspects of the business class service, WiFi may be unavailable on some aircraft even where the technology is installed, as the airline works to reactivate the service across its fleet after previously being paused.
As far as other inflight entertainment, roughly half of Qantas' 75-strong Boeing 737 fleet have individual entertainment screens for all passengers, including those seated in business class. Those jets are usually prioritised for transcontinental and international flights.
All Qantas Boeing 737s are equipped with wireless Q Streaming which allows you to stream inflight entertainment content straight to your compatible phone or tablet. Download the Qantas Entertainment App and see more information here.
COVID-19 reminder: Availability of Qantas inflight entertainment and WiFi may be limited during the coronavirus pandemic. Read more here.
Qantas Boeing 737 business class post-flight experience
After landing, you'll be one of the first people off the plane. For international arrivals, your business class ticket may come with an Express Path or similar card that enables you to take shorter queues through immigration and customs.
Business class passengers have priority-tagged luggage, which should be among the first on the belt (at least, in theory!).
Best Qantas Boeing 737 business class seats
With only 12 seats in Boeing 737 business class, there's not exactly a lot of choice when it comes to picking a 'best seat'.
While having '1A' on your boarding pass may seem fancy, bear in mind that Row 1 occupants can't stash anything around their legs, and have to stow all items into the limited locker space above.
Taller passengers are better off sitting in rows 2 or 3 and stretching their legs under the seat in front of them, versus row 1 with the bulkhead wall in front.
Seats 2C and 2D, both aisle seats in Row 2, are our top pick as they have the best mix of aisle access, storage space under the seat, and still reasonably fast service.
We'd recommend avoiding Row 3 as you may miss out on your first choice of meal, and your locker space may be used by economy passengers if others are full.
How to book Qantas Boeing 737 business class with points
You can book a business class ticket with Qantas Points, or through other partner frequent flyer programs such as American Airlines AAdvantage, British Airways Executive Club, Cathay Pacific Asia Miles and Emirates Skywards.
British Airways tends to offer better rates for shorter flights using Avios, whereas American Airlines miles are best utilised on longer flights and multi-trip itineraries.
Those miles and Avios can even be purchased during promotional periods to nab a Qantas business class seat for less.
If using Qantas Points, you'll need at least 18,400 points to book a business class ticket on the shortest flights, and more points on longer routes. The Qantas Classic Reward table has all the rates.
How to upgrade to Qantas Boeing 737 business class
Just 5,400 Qantas Points could see you move up from economy to business class on a short domestic flight. The strategy for upgrading to Qantas Boeing 737 business class with points depends on whether your flight is domestic or international.
For domestic flights, upgrades can be confirmed immediately if there are business Classic Reward seats also available on that flight.
For international flights – or domestic flights without immediate upgrades available – then you can enter a waitlist. Upgrades may be confirmed in order of frequent flyer status.
Check the Classic Upgrade Reward table to see how many points you'll need to move up on your next flight.
Many employers and clients book flexible economy fares for work travel, which is great if you're looking to upgrade. Flexible economy fares require fewer points to upgrade than Red e-Deal or Saver economy tickets.
Qantas Boeing 737 business class reviews
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Qantas Boeing 737 business class FAQs
Is Qantas domestic business class worth it?
Qantas domestic business class offers a great experience for business travellers who want to travel in comfort and speed through the airport. Passengers are usually looked after with food and drinks, and will have more space to work during the flight.
It's easy to upgrade to business class with Qantas Points, or to book a business class reward seat outright with Qantas Points and the points/miles of other partner airlines.
What's the best Qantas business class?
As the Qantas Boeing 737s are single-aisle, its business class cabin is relatively simple. The Qantas Airbus A330s and Boeing 787s offer a much better lie-flat business class seat, and occasionally fly the same routes as the Boeing 737.
Where you have a choice, try to pick the Airbus A330 or Boeing 787 business class.
Does Qantas business class have WiFi?
Almost all domestic Qantas flights now have WiFi. This includes the Boeing 737s which are the workhorse of Qantas' domestic fleet, along with the twin-aisle Airbus A330s often seen on east-west routes.
How does Qantas Boeing 737 business class compare to Virgin Australia?
There are a number of differences between Qantas and Virgin Australia Boeing 737 business class: read our full comparison here.