Review: Qantas domestic business class lounge, Sydney Airport

Overall Rating

By Chris C., February 15 2016
Qantas domestic business class lounge, Sydney Airport





Sydney - Kingsford Smith







The Good
  • All-day barista coffee
  • Wine, beer and spirits from noon
  • Zones for doing business or just relaxing
The Bad
  • Power points are relatively scarce
  • Island Dining service in the evenings


Whether you're travelling for work or enjoying your downtime, the Qantas domestic business class lounge at Sydney Airport has you covered with a variety of zones to suit every schedule.

Among them, the dining area, comfy chairs against the windows to pass the time, laptop benches with power outlets and of course, shower facilities.

Whatever your itinerary, here's what you'll find inside Qantas' flagship domestic lounge.

Location & Impressions

After clearing security via the business class priority screening lane in Sydney's Terminal 3, turn left, continue walking and then look to your left – you'll spot sliding glass doors marked 'business'.

Proceed through them and take the escalator upstairs, before turning left and then left again to reach the business lounge reception desk.

Greeting you beyond the entrance is a conveniently-placed buffet area, with business seating to your immediate right, dining facilities to your left and tarmac views from the chairs straight ahead.

Also convenient are the 'QView' screens throughout the lounge – displaying flight information that's legible from a distance, along with the amount of time it takes to reach that particular gate and even the weather at the destination.

Read: Qantas rolls news, flight updates into QView lounge screens


  • Passengers with an onward Qantas or QantasLink business class flight
  • Travellers connecting to or from an international business or first class flight with Qantas, Emirates or a Oneworld airline, even if the domestic leg is booked in economy
  • Qantas Platinum and Platinum One frequent flyers before or after a same-day Qantas, QantasLink, Emirates, Jetstar* or Oneworld flight
  • Other Oneworld Emerald members when their next onward flight that day is with Qantas or QantasLink and carries a QF or other Oneworld flight number (no access when flying Jetstar)
  • Emirates Skywards Platinum cardholders where their next onward flight that day carries a QF or EK flight number and is operated by Qantas or QantasLink

Gold frequent flyers, Oneworld Sapphire members and Qantas Club cardholders can instead use the nearby Qantas Club lounge when travelling in economy.

*Jetstar flights depart from Terminal 2, rather than Terminal 3. Jetstar passengers should allow enough time to check-in at T2, walk to T3, clear security and access the lounge before returning to T2 in time to board.


Our early afternoon visit sees a variety of self-serve fare available including a pasta salad with tomato pesto; the makings of a ham, cheese and tomato toasted sandwich; fresh hommus...

... an Italian spring vegetable soup; a Thai green chicken curry and more – all clearly labelled on the day's menu:

Those are easily enjoyed in the nearby 'Island Dining' area, where each seat comes with already-configured place settings...

... self-serve red and white wine after 12pm...

... and often with an a la carte Rockpool-inspired 'dish of the day' and waiter service in the evenings.

Read: Island dining in the Qantas Business Lounge

Add to that: lovely all-day barista-made coffee – pleasingly served in pyrex glasses rather than the cardboard cups you'll find in the neighbouring Qantas Club lounge...

... joined by a self-serve machine with treats over by the windows...

... and yet another machine (and more nibbles) at the far end of the lounge:

Given that the lounge itself is relatively large, they're a great addition for travellers with limited time but who still need that morning hit, or for when the 'normal' coffee line is quite long.

From midday, the barista counter also doubles as a bar, with self-pour white, red and sparkling wine, and a good selection of beers, spirits and mixers available from the staff:

Rounding things off are fruit plates throughout the lounge for a healthy snack...

... and all things combined, we really couldn't ask for more from a domestic airport lounge.


Clearly designed with the business traveller in mind, you'll find everything here from group seats for jetsetting colleagues...

... through to solos and duos with clever privacy dividers in between...

... and longer benches that are better-suited to laptop work:

Power points, however, are far more scarce – we could only spot them at the dedicated laptop desks and sporadically along the lounge's walls...

... and where these were fitted, there were no USB plugs for the easy charging of phones and tablets: only AC outlets which require the full adapter.

To counter that, there's instead a 'chargebar' where you can power up that phone if you've left your own cable at home...

... and the odd iMac in the corner for travellers who also didn't pack their laptop or tablet:

That's joined by fast and free WiFi, an ASX stock update screen for travellers in the financial sector or who self-invest...

... and of course, flight information screens at every turn: either the older-style TV monitors or the new QView screens which are easier to read and provide that little bit more information.

Install some more AC power points and whack in USB outlets while you're at it and you'll have a real five-star domestic lounge – but until then, it's a solid four stars from us at Australian Business Traveller.

Also read: New menu for Qantas domestic business class lounges

Chris C.

A former contributor to Executive Traveller, Chris lives by the motto that a journey of a thousand miles begins not just with a single step, but also a strong latte, a theatre ticket, and later in the day, a good gin and tonic.

Qantas - Qantas Frequent Flyer

11 Oct 2014

Total posts 686

What‘s HotWine, beer and spirits from noon (?)From the point of incoming or outgoing Business pax on or connecting (to/from) an international flight, I find this policy slightly odd and rather poor form by QF.Personally, not an early-morning imbiber, but hell - even AA's LAX Terminal 4 lounge serves drinks for early morning 'connectors'.

24 Apr 2012

Total posts 2583

It's more that spirits are available in the Qantas lounge, at least from noon, whereas Virgin Australia lounges come sans spirits (but do start serving beer and wine slightly earlier at 11am).

Qantas - Qantas Frequent Flyer

11 Oct 2014

Total posts 686

Thanks for your clarification, Chris - which I understand, appreciate and agree with.

However, my comments were not designed to compare/contrast QF vs VA. Or the differences in spirits vs wine/beer.

As a business lounge in a gateway city, I simply think that both carrier's policies in terms of available or semi-available services are somewhat equally 'provincial' in a global travel environment.

Qantas - Qantas Frequent Flyer

29 Nov 2013

Total posts 486

The power point issue seems to be consistent across most Qantas lounges. 

Its also worth noting that on the low work benches (to the lft of the bar) some of the power points in the sunken panel don't work - which kind of defeats the purpose of having them there in the first place! 

Qantas - Qantas Frequent Flyer

08 Sep 2012

Total posts 243

Totally agree re power points. 

Seems the Sydney QF lounges were last subject to a major refurb around 2007 before the days of tablets and the deal was that those wanting to work/be connected would only want to do this at the cubicles in the business centre.

That's changed now and most people expect to be able to work / have power wherever they sit.

That said, the QF Business Lounge in Sydney T3 is one of the nicer short haul lounges I've visited anywhere in the world - for food/views/atmosphere and space.  

Qantas - Qantas Frequent Flyer

29 Nov 2013

Total posts 486


I was given the opportunity to "test" the new business lounge in T3 before it opened - complete with a few other lucky punters and fully staffed - it was impressive back then and still is today - I'm still trying to recall if it was 2007! Or maybe I'm getting old!

I just can't get my head around the oversight re power... Adelaide's probably the only lounge that overflows with GPO's - but that may be due to its incredible size...

I was in the Qantas International First lounge last week and was shocked that all the work stations had gone - so again, power was at a premium...

17 Jun 2011

Total posts 66

CX lounges have set the bench mark when it comes to power offerings - designing every side table with built in USB and power ports is genius - and stylish to boot!

I am 16, will i be able to access the lounge eventhough i am flying business class to Brisbane? Or do i have to bring an aldult with me? (aldult is not attedending the flight)

24 Apr 2012

Total posts 2583

You need to be accompanied by an adult as it's a licensed area where alcohol is served – no adult, no entry.

23 Jun 2017

Total posts 2

If connecting from a QF domestic business class flight, and the onward flight is in economy (due to being a dash 8 with only economy seating), will I have access to this lounge?

Virgin Australia - Velocity Rewards

13 Jan 2015

Total posts 602

I was reading this article as I have the exact same question...

24 Apr 2012

Total posts 2583

To answer those questions: no, no access. You'd have access if you were connecting from an international business class flight onto a domestic economy flight, however, as the Oneworld rules allow, but access on the basis of a Qantas domestic business class ticket is only provided immediately prior to that business class flight.

(There's one exception: if you take the overnight Perth-Sydney flight in business class, you can access the Business Lounge after your flight with or without an onward connection, but that's about it.)

Virgin Australia - Velocity Rewards

13 Jan 2015

Total posts 602

How long before can you enter the lounge prior to a business flight? is it the standard 2 hours prior? I'm looking at an itinerary with a 4hr layover and would be good if I can use the lounge the whole time.

24 Apr 2012

Total posts 2583

Any time same day is fine.

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