Star Alliance opens new Amsterdam business class lounge

By Brandon Loo, March 8 2019
Star Alliance opens new Amsterdam business class lounge

Star Alliance passengers jetting out from Amsterdam can now relax in an all-new business class lounge which opens its doors today.

Located in Schiphol Airport's Departures Area 2, the lounge – which is the eighth Star Alliance-branded lounge worldwide – is geared towards member airlines' flights to European destinations in the Schengen Zone.

And unlike the former Star Alliance Amsterdam lounge, the new space also manages to bring in some natural light and views over the airfield.

Working with Amsterdam-based architectural design firm D-Dock, the lounge sports a warm, elegant and contemporary vibe with subtle cues to its location.

"We’re trying to give a sense of Amsterdam, a vibrant and attractive city, and a sense of Holland,” Christian Draeger, Vice President for Customer Experience at Star Alliance, tells Australian Business Traveller.

At Schiphol, this means furniture and decorative pieces of Dutch origin add a local touch to the familiar Star Alliance lounge palette.

"With some restructuring of the airport, we had the opportunity to get a space which was really dedicated to being a lounge, with high ceilings and big windows, and a view onto the tarmac where customers have a sense of being at the airport,” Draeger adds.

The canny design includes plenty of AC and USB power outlets, even where you might least expect them – such as under the armrests of this banquette seating nook.

You might find some power outlets masquerading as armrests…
You might find some power outlets masquerading as armrests…

On the food and beverage front there's a serviced bar during afternoon hours, beer on tap, plus a buffet with hot and cold meal options.

Business travellers on the clock are well catered for, with fast and free WiFi plus individual work booths for a little extra privacy.

Business services such as printing and scanning are available upon request.

If work can wait, the wine bar and relaxation areas are perfect for anyone who needs to cool their heels for a while.

The Star Alliance Amsterdam lounge opens its doors to passengers in first or business class on Star Alliance members airlines, along with those holding Star Alliance Gold status and travellers with paid membership to Air Canada’s Maple Leaf Club or the United Club programs.

The lounge primarily serves eligible customers departing on flights operated by Adria Airways, Aegean Airlines, Austrian Airlines, LOT Polish Airlines, Lufthansa, SAS, Swiss, and TAP Air Portugal.

Eligible travellers on other Star Alliance flights should note that the lounge is located in the airport's Schengen departures area, before passport control.

Brandon Loo

Based in Perth, Brandon enjoys tucking into local delicacies, discovering new cocktails, and making aeroplane food look good on camera.


Qantas - Qantas Frequent Flyer

09 Nov 2018

Total posts 105

Lounge looks good and welcome by all accounts.

Slightly off topic, a new Oneworld lounge or emirates lounge would be nice. Flew EK First and had access to an appallingly bad lounge, wife and I found a restaurant to relax in instead!

Qantas - Qantas Frequent Flyer

25 Sep 2013

Total posts 1247

Which lounge does EK use at AMS?


Qantas - Qantas Frequent Flyer

09 Nov 2018

Total posts 105

Aspire lounge...

Qantas - Qantas Frequent Flyer

04 Nov 2011

Total posts 363

That’s not good...I too will be flying EK F in June out of AMS and will have some hours to kill there.

03 Nov 2018

Total posts 2

Yes - awesome news - and my experiences the same on return with Emirates and Aspire lounge - feral - and one of the worst lounges I have ever walked into. I didn’t stop walking and headed straight back out.

24 Aug 2011

Total posts 1201

This new lounge is in the Schengen area so airlines such as UA, SQ etc will continue to use the Aspire Lounge. AMS is very much a Skyteam hub; Star only has a limited presence with no dedicated lounge available. Both SQ and UA use Aspire Lounge 41.

Singapore Airlines - KrisFlyer

14 Jun 2017

Total posts 48

When I used the Aspire lounge SQ had a special cordoned off area with its own food. It was pretty good, nothing to complain about!

Qantas - Qantas Frequent Flyer

31 Aug 2012

Total posts 213

Is this lounge usable for direct AMS- JFK flights on Swiss?

Virgin Australia - Velocity Rewards

10 Jan 2012

Total posts 260

Your first flight will be AMS-ZRH/GVA, so yes.

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