I have tried booking Singapore with Kris 3 months prior to NYC and LA not possible, try calling Singapore service and they will tell you a redemptions rep will call you because none available. They never do!.Booked full fare premium economy and tried upgrading still no flights.Both KrisFlyer and ...

I travelled to Perth with Virgin last Wednesday and was surprised to be offered a sweet biscuit with an option of water or juice. This was lunchtime flight from Melbourne.As a long time Platinum status flyer with Virgin I asked the lounge for a sandwich to take on the return flight and was told I...