• Have had no problem getting many thousands of dollars of cancelled bookings refunded by QF - they took a while but they came through.  No such luck with NZ though, credits only, no refunds at all despite them cancelling

  • If you've had a refund from NZ then you are very lucky. They are only refunding flights that are to or via the US and because of US law (and pressure from the NZ Commerce Commission). If you have any other flights with NZ you get a credit only!

View All
  • Trying to get a Qatar flight AKL/ADL in business credited to my QFFF. A very polite helper on the FF help desk told me I could only credit Qantas flights. I explained that Qatar was a One World member - they didn’t know about One World. After 10 minutes or so they agreed I was entitled t...

  • QF trans-tasman ex BNE or MEL

    Mar 10, 2022, 01:02 PM

    I'm in Auckland and are unable to book a Business connection over Sydney to Adelaide. QF website keeps stating 'your journey from Sydney to Adelaide will be in Economy' - seems stupid as there are Business seats, just no through fare apparently. NZ has been slipping off the Qantas radar for a f...

View All