Thanks, I've submitted a request there will see how it goes. Its just frustrating when a company doesn't understand how their own product works, and worse rather than saying we don't know can we get back to you they just tell you random things that clearly aren't true.

I'm having issues with the new Qantas Business Rewards program and it looks like its poorly understood inside Qantas. I recently made 2 seperate bookings through AMEX Concierge (return to Melb and return to Singapore) I asked them to add the ABN to the booking but for whatever reason it didn't co...