greg959 is right. It's a link in the third paragraph (literally "here") in an e-mail separate from the app. The e-mail is called "Thank you from Qantas" and was sent around August 22nd. I'd never have found it on my own.

Gold here waiting on a DBL (Domestic Business Lounge) invitation and no luck. But asking on another forum - a couple had received them. Why Qantas is splitting them across several weeks, or if their systems are malfunctioning, I don't know. I was late to claim/use my voucher (just did last week) ...

For those of us that have had our status extended, do we get a new physical card? Does it come with luggage tags in a pack or is it just a letter? I was hoping to use it for the Qantas status match but my physical Virgin Gold card expires today (digital is up-to-date). Someone on the forums said ...

I was a little horrified too at the Virgin fees ($11.51 in my case). Use CashBack or ShopBack to recoup a little of it (the former always work though often refunds less than the full fee). Still given Virgin's recent financial performance, you might find that $11 is the best money you've ever spe...

Get your downvotes ready, but I actually don't think the QF9/10 economy experience is anything to write home about. It's a long flight in very narrow seats.It would seem I'm not alone in this opinion - one of the last letters to Traveller was complaining about the same thing. Qantas's choice to p...