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  • Qantas contact centre hold times

    Jan 21, 2020, 07:55 PM

    Yes, I have tried 3 times. First attempt was last Sunday am. Advised that it would be 25 min wait. I hung up after 50 min. Got through on second attempt after holding for over an hour, only to have the call cut out after a few seconds of chat. At the 3 try, the ‘call back' service was offered for...

  • Qantas Syd-Sing Upgrade Cost?

    Aug 19, 2017, 09:31 PM

    Recently upgraded an already paid Y fare from Melb-Singapore return. Qantas have a 'D' class fare bucket for business class. Is usually cheaper. You will need to call & specifically ask for this fare.

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