• Yep - I've been tweeting them about it, and have been told that it takes 4 weeks to process them. Alternative is this from their rep:"To speed up the process of claiming this points from Jetstar, alternative option is providing a copy of your boarding pass and electronic ticket and send them thro...

  • Yes its BS - its not like they have to go to Air Koryo to get these points. Jetstar is an airline that they own. I don't see why this is all so hard. Is there a person who works at Jetstar one day a month, and has to get all these manually verified via excel spreadsheets comparing to paper passen...

  • Takes 4-6 weeks usually. They are hopeless.

  • Originally Posted by njb I have run out of fingers to count the number of times I have completed the VA retro points claim, particularly for Air NZ flights, and received nothing. I decided to do something about it recently and emailed the VA retro claim people with my boarding pass scan and book...

  • Qantas Singapore lounge situation

    May 11, 2018, 02:36 PM

    I'm a QFF gold, and will be flying SIN-DXB on EK.Which is the better lounge to use ? I am travelling with wife and 2 kids. Will EK even let me in with them ?