• Another use case - I wanted to book in a European trip for a holiday with my wife next year, but needed the ability to cancel it. With points, the penalty isn’t that bad, and they even refund all the fees and taxes (or so they say, anyway).

  • My information is several years old (don't know if this is still the case). My understanding is that certain roles in the company have certain entitlements (as some have alluded to in relation to the EBA). At the time my friend was in senior management, he was "positive space business class, upgr...