Hi. I just used it again yesterday, in Phoenix. It pays to ask where the dedicated queue is, as it was not well signed. I had a fellow traveller on an Aussie passport with an ESTA, and she was able to use it as well. Amazingly, the customs agent doesn’t even look at your passport anymore! Y...

MPC is awesome. I have found the queue empty - walk straight up to the customs person. I use it on a Canadian passport, but it does appear to say ESTA passengers can also use it. There is 48 ports of entry where it can be used (Google CBP MPC).

My information is several years old (don't know if this is still the case). My understanding is that certain roles in the company have certain entitlements (as some have alluded to in relation to the EBA). At the time my friend was in senior management, he was "positive space business class, upgr...