• I previously held a black level membership with GHA, Platinum with Hyatt and Gold with Accor, however over the past two years I have gained more benefit from using sties like Ctrip to get a nicer room with extras for a lower price. Unless hotel chains greatly improve their rewards for loyal memb...

  • Does anyone from Qantas customer service read these posts?I am a platinum and lifetime gold FF and have also experienced issues with China Eastern. It is great that Qantas are providing additional benefits to its very large customer base, but when that additional benefit if such a challenge to t...