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Platinum status reached but not showing up at Check in or lounges
Jan 20, 2020, 11:27 PMI reached Platinum status in December after having dropped to gold status for many years however everytime I check in to a CX flight (I live in Asia) it's still showing QF gold status / OW Sapphire so I am not getting the benefit of first class lounges despite having the platinum card and the sta...