• Thanks for your inputs even though it made me feel impatient for holding Velocity accountable to their 4-6 week deadline, on top of waiting 2 weeks after the actual flights to submit a claim! After insisting to get a reference number during my latest phone call a few days ago (I had made other le...

  • Hello ET community, I'd like to seek advise on the best way to address Velocity's reluctance to respond to my missing points claim in a timely fashion. The flights took place in December 2019 and despite the fact that I provided my Velocity number when checking-in online with Etihad, the points f...

  • Hi all, I'm QF silver and my wife and I are flying to our belated honeymoon in mid-August. I booked the flights as part of the March 30% rewards sale and back then, the only SYD - DXB flight available on Y was the 6am take-off (EK415).I have since looked for availability on Friday's EK413 (9:10pm...

  • As other readers mentioned, it seems that properties where they have guaranteed clientele are not as bothered about renovations, because people will come through the doors regardless.I stayed at the Hilton Brisbane last August and the room felt run down and the robes were slightly torn... Exec lo...