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  • Welcome to Country?!

    Dec 16, 2021, 10:33 AM

    Originally Posted by xtfer Originally Posted by Gms5 Meanwhile, refunds are still not paid before 90+ days. Telephone wait times get worse and worse, +2hrs for this Gold member last week. The Cape Town call centre is less than useless with operators unable to understand or action anything but the...

  • Is Qantas Australia's worst airline?

    Dec 13, 2021, 10:30 AM

    Originally Posted by Rc I find QANTAS excellent But you're a Qantas spam bot so it doesn't count....

  • Is Qantas Australia's worst airline?

    Dec 13, 2021, 10:28 AM

    Originally Posted by vhojm Been a while since the last Qantas bashing post.Schedule changes are always confirmed via the manage booking portal unless its extremely complex not like your 5 minute schedule change which is just a lie.Refunds and call times are just a given in the airline industry at...

  • Is Qantas Australia's worst airline?

    Dec 13, 2021, 10:26 AM

    Originally Posted by CBRQF I have never had a problem with the Qantas website. I find it pretty easy to use. I also find their interaction through Twitter to be pretty decent if I need to escalate. In fact, I have had FAR more issues with Virgin. Perhaps it is user error? Thanks Mr Joyce. Obviou...

  • Welcome to Country?!

    Dec 12, 2021, 11:09 AM

    I didn't know we had so many indigenous Canadian peoples in Oz - given all the First Nations references....

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