Actually the first Qantas consultant who put together the original (wrong) itinerary said that I should consider going to travel agency for comparison. This I did later that day. Went to Hello World (the old Harvey World Travel). The young girl took the details down (under the watchful eye of an...

Don't know if anyone else has commented on this for I am sure many should be experiencing it. Probably over the last two years I have seen their service support level drastically wanting. Firstly trying to ring them is a nightmare as you are always greeted with a message about high call demand an...