Jul 30, 2013, 02:38 PM
My online verification stalled at electoral office check even though i have been at same address for yonks & known to 3 banks ,a credit union , council electricity etc etc . Phoned support ....no help , told to email docs . Did that once on another matter & got scammed ! Will try the Qant...
Sep 12, 2013, 05:20 PM
The audio/visual is very poor in quality & choice. Premium Economy was cheaper than the others but not as good as Qantas but we got to London & back ,48 hours , ok.
Jul 30, 2013, 02:48 PM
Rodney ..i did phone no assistance ...went into Virgin Travel ,Cromwell Rd , could not access either nor change anything ...went into our travel agents London office , could not access VAs system to allocate seats .So we only got some satisfaction at Heathrow on check in . Oh ...also phoned VA in...
Jul 20, 2013, 11:50 PM
Recently on Virgin Atlantic from London to Sydney my very early/paid booking for 3 family in a Premium Economy row together was not accessible online within the 90 days & when the online check in was done 24 hours prior the seat allocation was split so the 3 were given isolated seats .After a...