Dec 29, 2020, 10:51 PM
My partner and I have always loved Hilton and we are both Diamond members. Re this promotion though - I got their offer via email, but my partner did not. For the past couple of weeks we have been emailing [email protected] and [email protected] to ask why my partner did not get the offe...
Oct 24, 2016, 07:18 PM
Will do Chris. Thanks so much.
Oct 24, 2016, 06:10 PM
Chris,We are flying next September SIN/JNB/SIN on SQ A350s.We are now thinking that we are best to consider 11DF for our night flight SIN/JNB, based on your comments above. Our only concern is the proximity of the toilet to 11D. Is the toilet hidden behind a curtain? And if we decide to go for si...
Aug 13, 2015, 04:17 PM
Chris – we are flying Tokyo/Sydney next March and at present we have seats allocated on the upper deck. I have revisited the Qantas website and can now see that we are due to fly on one of the 747s with a first class cabin (as you have described). Would the seats upstairs still have been up...
Aug 06, 2015, 11:04 AM
In the last week, we looked at booking the Crowne Plaza hotels in Narita and Hiroshima for stays in March next year. After being alerted by reviews on TripAdvisor, I contacted the hotels to enquire as to whether they do indeed charge hotel guests for use of their swimming pools. Both hotels promp...
Apr 05, 2022, 03:53 AM
On the JAL website and ‘Manage Booking’ section, be sure to enter passenger’s first and middle names run together in the ‘First name’ box.
Mar 08, 2022, 08:44 PM
My sister and niece live in the United States and hold American Passports, as well as Australian Passports. They will soon be travelling LAX/SYD/LAX. Their booking was made on the QF website and they are in the process of ensuring all is OK. Can you please advise - when it comes to entering their...
Apr 28, 2020, 10:26 AM
PS Maddy - if contacting Qantas via Messenger, be sure in your initial message to give them your full name/PNR/phone contact and email address in PNR and flight details (incl dates of travel). Otherwise they will message you back asking for these details, for security, before they can proceed wit...
Apr 28, 2020, 09:10 AM
Use https://www.qantas.com/au/en/support/contact-us/customer-care-feedback-form.html or send Qantas a message through their Facebook page.
Jun 17, 2019, 10:17 AM
I really am very thankful for all of the feedback and helpful guidance. Although our Virgin Australia flight is ticketed separately, we are inclined to roll the dice and stick with this connection. We are on business class award tickets with VA and are also both gold members, so are hoping tha...