• When staff are meant to be on the floor mingling and helping customers, they’ll tend to congregate together and chat. That then leads customers getting the impression that they’re an inconvenience to those staff (some staff give that impression in their attitudes).We’ve been con...

  • Quite interesting they're prepared to charge such a premium. On flights with stops they have a second descent and climb to contend with (higher fuel burn than cruise), plus airport fees for landing and ground handling costs. All of these disappear, but you do need to carry more fuel.I also share ...

  • Is there a possibility that Brisbane could end up scoring US pre-clearance like Shannon and Dubai have? That would be an advantage for future US flights also.

  • Have we heard from CASA about the whole ETOPS restrictions? I thought the reason we don’t have direct flights on twins to South America and Africa was because CASA demanded quads for flights of that length. Has that changed?Also, I don’t think I’ve ever seen a product ‘...

  • My preference is “welcome, your crew are Susie, Joanne and Leonard and now the safety dance”, then pre-recorded clips.I’m expecting refreshment and meal services unless you say otherwise, and figure that’s why they gave out a menu.I then just need the “prepare c...

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  • Qantas Abandons Service Desks

    Nov 15, 2020, 07:40 AM

    I’m picking this to be a decision guided by financials. They make the role redundant due to ‘customer demand’, so goodbye to those staff. The role gets renamed and re-hired again due to ‘customer demand’ but at a lower per hour rate.

  • If you touch in using your Apple Watch but then touch out using the Apple Pay on your phone, it treats them as separate cards. Same goes for physical card in and then Apple Pay card out, etc. Whatever you touch in as, be sure it's the same thing when you touch out.You can also create a TFL accoun...

  • It's still not the maximum seats possible on an A380. I believe their testing involved evacuating 850 passengers with half the doors obstructed within 90 seconds.

  • Bag Check-Out

    Jul 25, 2017, 03:44 PM

    I was contemplating this after reading about lounge use on arrival at your destination. If you had checked a bag, but then decided to use the lounge for half hour or so, what happens to your bag? I would assume it comes out as usual with everyone elses, but then after a few cycles around as the o...

  • I was of the understanding that JNB and SCL are using 747's because CASA won't certify ETOPS long enough to make it viable on a twin.Airbus have made a point to make all their cockpits quite similar to each other to allow for commonality between types, meaning training pilots is a matter of days....

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