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Qantas: removing staffed service desks means “more choice” for flyers

Dec 02, 2020, 10:13 PM

When staff are meant to be on the floor mingling and helping customers, they’ll tend to congregate together and chat. That then leads customers getting the impression that they’re an inconvenience to those staff (some staff give that impression in their attitudes).We’ve been con...
Qantas still planning direct flights to Chicago, also keen on Seattle

Jun 19, 2019, 06:37 AM

Is there a possibility that Brisbane could end up scoring US pre-clearance like Shannon and Dubai have? That would be an advantage for future US flights also.
Qantas says Project Sunrise will redefine business class first class

Feb 21, 2019, 10:21 PM

Have we heard from CASA about the whole ETOPS restrictions? I thought the reason we don’t have direct flights on twins to South America and Africa was because CASA demanded quads for flights of that length. Has that changed?Also, I don’t think I’ve ever seen a product ‘...
Inflight announcements: how many are too many?

Dec 01, 2018, 02:14 AM

My preference is “welcome, your crew are Susie, Joanne and Leonard and now the safety dance”, then pre-recorded clips.I’m expecting refreshment and meal services unless you say otherwise, and figure that’s why they gave out a menu.I then just need the “prepare c...
Emirates to buy another 36 Airbus A380s in US$16bn deal

Jan 18, 2018, 10:52 PM

I'm sure Emirates were holding out to get the maximum concessions out of Airbus as you would expect. However I see the future for this aircraft as one with great potential. Many airports are already slot constrained, and the commercial aviation industry continues to grow meaning more aircraft tak...

Qantas Abandons Service Desks

Nov 15, 2020, 07:40 AM

I’m picking this to be a decision guided by financials. They make the role redundant due to ‘customer demand’, so goodbye to those staff. The role gets renamed and re-hired again due to ‘customer demand’ but at a lower per hour rate.
Using credit/debit cards on the Tube in London, instead of Oyster card

Jan 10, 2020, 06:44 AM

If you touch in using your Apple Watch but then touch out using the Apple Pay on your phone, it treats them as separate cards. Same goes for physical card in and then Apple Pay card out, etc. Whatever you touch in as, be sure it's the same thing when you touch out.You can also create a TFL accoun...
Malaysia Airlines plans a 700-seat Airbus A380

Jul 27, 2017, 01:16 AM

It's still not the maximum seats possible on an A380. I believe their testing involved evacuating 850 passengers with half the doors obstructed within 90 seconds.
Bag Check-Out

Jul 25, 2017, 03:44 PM

I was contemplating this after reading about lounge use on arrival at your destination. If you had checked a bag, but then decided to use the lounge for half hour or so, what happens to your bag? I would assume it comes out as usual with everyone elses, but then after a few cycles around as the o...
Why doesn't qantas get a 747-8 since they are retiring their 747-400 and ther...

Jul 24, 2017, 03:06 AM

I was of the understanding that JNB and SCL are using 747's because CASA won't certify ETOPS long enough to make it viable on a twin.Airbus have made a point to make all their cockpits quite similar to each other to allow for commonality between types, meaning training pilots is a matter of days....