• Removal of “high value guest services” from “airline headquartered in Europe” reads to me like this kills Virgin Atlantic lounge access too.

  • When staff are meant to be on the floor mingling and helping customers, they’ll tend to congregate together and chat. That then leads customers getting the impression that they’re an inconvenience to those staff (some staff give that impression in their attitudes).We’ve been con...

  • Is there a possibility that Brisbane could end up scoring US pre-clearance like Shannon and Dubai have? That would be an advantage for future US flights also.

  • Have we heard from CASA about the whole ETOPS restrictions? I thought the reason we don’t have direct flights on twins to South America and Africa was because CASA demanded quads for flights of that length. Has that changed?Also, I don’t think I’ve ever seen a product ‘...

  • My preference is “welcome, your crew are Susie, Joanne and Leonard and now the safety dance”, then pre-recorded clips.I’m expecting refreshment and meal services unless you say otherwise, and figure that’s why they gave out a menu.I then just need the “prepare c...

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  • Novotel Sydney Central closed?

    Feb 19, 2024, 02:13 PM

    I have a reservation in late March and was telling a friend where this hotel is. They found it in Google Maps marked as permanently closed. I reviewed it in the ALL app and the hotel name includes the word DELETE now. Does anyone have any info on what’s happening with this hotel??

  • Velocity benefits on United

    Nov 15, 2022, 03:17 PM

    I had issues with baggage on a domestic US flight, even without status.They advertise you can pre-purchase checked bags but their website wouldn’t allow me to. Their mobile app would go through the motions but the credit card verification seemed to cause trouble, and then their online reps ...

  • Qantas Abandons Service Desks

    Nov 15, 2020, 07:40 AM

    I’m picking this to be a decision guided by financials. They make the role redundant due to ‘customer demand’, so goodbye to those staff. The role gets renamed and re-hired again due to ‘customer demand’ but at a lower per hour rate.

  • If you touch in using your Apple Watch but then touch out using the Apple Pay on your phone, it treats them as separate cards. Same goes for physical card in and then Apple Pay card out, etc. Whatever you touch in as, be sure it's the same thing when you touch out.You can also create a TFL accoun...

  • It's still not the maximum seats possible on an A380. I believe their testing involved evacuating 850 passengers with half the doors obstructed within 90 seconds.

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