TALKING POINT | Whether it’s the safety demonstration, the “prepare for landing” call or the pleasant “welcome to X where the local time is…”, inflight announcements are commonplace when jetting about, and many of them share useful information with passengers for their journey ahead.
But how many cabin announcements are too many, and when do those PAs transition from being helpful to just downright bothersome?
Of course, the longer a flight, the more announcements you’d expect to hear from take-off to touchdown – but, if I had to put a number on it, I think it’s fair to say that 23 announcements on a 90-minute flight takes things just a stretch too far.
That’s how many I counted on a recent 500-mile hop from Taipei to Hong Kong with Hong Kong Airlines: a flight that’s scheduled at two hours from gate to gate, but which generally clocks in at 75-100 minutes, depending on airport congestion.
Even at the upper end of the spectrum, 23 announcements in 100 minutes averages one interruption every four minutes and 20 seconds for the entire journey – and that’s counting dual-language announcements as the one PA call, meaning up to 46 interruptions when you're trying to work or watch a movie.
Regular (and unnecessary) announcements become even more of an issue on overnight flights where sleep is the priority, such as I’ve observed in the past with Malindo Air on a flight to Brisbane, where cabin crew made unnecessary PAs throughout the journey and kept waking passengers up in the middle of the night.
So, over to you – at what point do inflight announcements become bothersome, and should airlines keep these to an absolute minimum, especially on overnight flights? Share your thoughts with others in the comment box below!