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  • Qantas call centres

    Jun 24, 2022, 06:09 PM

    I've had a number of very bad experiences with the call centre in Fiji in the last few weeks. I assume this is a new centre and they are still training?I managed to speak to my old friends in the Tasmanian call centre this afternoon and they were surprised to hear that Platinum FFs are being rou...

  • Welcome to Country?!

    Oct 28, 2021, 08:09 PM

    I really hope Stephanie Tully from Qantas was misquoted in the article about 'new features' on Qantas including a Welcome to Country. I fear not given this was also referenced in the AFR.Of course it will be an Acknowledgement of Country not a Welcome to Country - unless of course Ms...

  • Average wait time for refund

    May 08, 2020, 05:45 PM

    Qantas shortest I've had is 4 weeks, longest almost 8 weeks, pays to follow up as they can escalate through the finance team if you are over 45 days .. I had one pushed through for me today like this

  • Looking for new carry on luggage

    Aug 04, 2019, 02:05 PM

    I'm looking for a new carry on bag - with wheels, light weight, maybe some basic tech like a pop out charger, preferably with a zip pocket at front for my laptop.I saw this new Australian brand called July and liked what I saw on the site. Any recommendations?

  • I am on QF1 next weekend from Sydney to London - first time since it has been changed to fly via Singapore.With all of the additional passengers in the lounge wondering what your experience has been getting one of the showers during the short layover?Would it be better visiting one of the other O...

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