Why Qantas has permanently closed these international lounges

Travellers are returning to the skies, only to find some lounges will never return…

By David Flynn, January 31 2023
Why Qantas has permanently closed these international lounges

Almost all of Qantas’ international business class and first class lounges have reopened their doors, but there are three notable exceptions: a trio of lounges at which the airline permanently pulled down the shutters.

And as travel resumes, many travellers are only for the first time realising these three lounges are no longer a pre-flight option.

Perth Terminal 1: With all Qantas flights now departing from Perth Airport’s T3/T4 precinct – including the ‘international wing’ of T3 – the airline has closed up its lounge at Perth’s dedicated T1 international terminal.

This had long been the go-to for eligible passengers on Qantas’ low-cost sibling Jetstar as well as partner airlines such as Cathay Pacific.

Many international airlines have since shifted to the independent Aspire Lounge at Perth T1, which also welcomes travellers on any airline with a swipe of their Priority Pass card or an up-front payment of $66 online or $77 on a walk-up basis.

Tokyo: Qantas has long maintained its own lounge at Tokyo’s Narita Airport, but with the airline now switching all Tokyo flights to the more convenient ‘downtown’ Haneda Airport, the writing was on the wall for the Qantas Tokyo Lounge.

The good news for loungeworthy flyers on those red-tail services to Haneda is they can enjoy a visit to the excellent Haneda lounges of Oneworld partners Japan Airlines and Cathay Pacific.

Hong Kong: this is the Qantas lounge closure which hurt the most. In August 2021, in the depths of the pandemic, Qantas announced the permanent closure of its Hong Kong lounge.

At the time, Qantas Group CEO Alan Joyce told Executive Traveller the airline had “looked at everything that we needed in individual markets” in planning its post-pandemic recovery, “and Cathay have some amazing lounges in Hong Kong, so we’ve worked with them to get access to their lounges, and of course they have access to our lounges here, and we think that’s the best arrangement.”

With a design which embraced and reflected the Asian metropolis, the 300-passenger lounge opened in April 2014 and primarily catered for Qantas' evening flights to Sydney, Melbourne and Brisbane – although it was also used as the lounge of choice a number of other airlines including Finnair and Air France.

Its hallmark feature was a BBQ bar serving local delights such as char siu barbecued pork, while a yum cha trolley rattled around the main dining area serving a dim sum selection from dumplings to sweet custard tarts.

Sure, many savvy travellers relied on their Qantas Platinum and Gold status to visit the first class and business class lounges of Cathay Pacific as time permitted, but even they would often bounce back to the Qantas lounge (handily located close to the departure gates used by Qantas) for a final cocktail before their flight.

With Qantas now resuming flights to Hong Kong, the airline’s business class passengers along with Platinum- and Gold-grade frequent flyers will be directed to the relevant Cathay Pacific lounges; Qantas has advised Executive Traveller that Qantas Club members will be sent to the Plaza Premium Lounge.

Qantas - Qantas Frequent Flyer

26 May 2014

Total posts 465

I’m flying out of Haneda next week.  Which is the better lounge, JAL or Cathay?

Virgin Australia - Velocity Rewards

12 Nov 2017

Total posts 23

I was recently in the JAL lounge and it was quite good, but no showers if I remember correctly.

Qantas - Qantas Frequent Flyer

30 Nov 2016

Total posts 3

That’s correct. No showers at JAL Sakura lounge at Haneda

12 Dec 2012

Total posts 1013

JAL had 2 lounge areas at the Haneda International terminal. One near the immigration/security area across from gate 112, another towards the newer part of the terminal near the gate 140-149 wing (the gates the old QF 747 flights used to use).

The lounges were in the middle of a refit period when everything shutdown in 2020, so things have changed.

Here's the JAL info page for those lounges https://www.jal.co.jp/jp/en/inter/service/lounge/hnd/

If you are on QF out of HND, you won't be able to use the CX lounge. It closes 2+ hours before the QF flights depart.

22 Jan 2018

Total posts 3

Other users will remind me/correct me but pre-pandemic was it the JAL (First?) Lounge at Haneda that had the Sake Bar and Chamgapagne Bar as well as person shining your shoes in a sort of a library area?

Ah those pre-pandemic memories! The good old days......

Have a great trip!

Qantas - Qantas Frequent Flyer P1

23 Aug 2014

Total posts 111

If you have Platinum status, the JAL First equivalent lounge, downstairs for food and then the  Salon section upstairs if you like single malt and a private clubby vibe

22 Feb 2022

Total posts 7

On the Perth closure, there is an Emirates lounge in Terminal 1 which qualifying Qantas passengers can use.


19 Sep 2013

Total posts 192

Was wondering which lounge Qatar passengers now use. Perhaps Aspire?

09 Dec 2016

Total posts 17

Any word on lounge access in Hong Kong for a family when travelling on QF as a Platinum in econony?  

That was the other benefit of the Qantas Lounge in Hong Kong that they allowed children (as additional guests) per the standard QF policy where as Cathay Pacific have traditionally enforced one guest only.

07 Nov 2018

Total posts 1

Also interested in this

06 Mar 2017

Total posts 16

That hasn't been my experience with CX. Cathay have always exercised discretion at HKG, HND and LHR when I've travelled with children, and allowed them in with my partner when I was the sole status holder. Same for EK lounges at DXB and AKL.

The JL, QR, BA, AY, IB, MH and AA lounges OTOH, well they have always strictly enforced the rules.

25 Jun 2012

Total posts 57

This article doesn’t address the question for Hong Kong. 

Why did Qantas close the lounge?

24 Oct 2010

Total posts 2555

Hi Pab2025 – that oversight has now been fixed :)

25 Jun 2012

Total posts 57

Thanks David

09 Jan 2023

Total posts 6

The Qantas HKG lounge was one of the best business class lounges in the world and will be sorely missed.

Qantas - Qantas Frequent Flyer

10 May 2019

Total posts 5

Hi Ben

Agree 100% the HKG Lounge was an excellent lounge in every respect , Staff , Service , atmosphere , size and importantly location but on arrival and also to board ,, sadly missed 

Qantas - Qantas Frequent Flyer

04 Jul 2018

Total posts 8

On the use of Emirates lounge in T1 Perth, well we tried them but they only allow for Gold (Sapphire Oneworld), to bring in one guest, which for us (myself and another adult) with two well behaved primary school aged children meant we needed instead to use the (aging) Qantas lounge as children are included for entry as well as an accompanying adult guest of a Qantas Gold FF. 

This rule is the same for Emirates lounges in Dubai so you must buy access for two children. 

So that will make Emirates flights out of Perth on Qantas codeshare for our family from that terminal not as good. 

I expect this will be the same case for JAL when we fly out of Haneda in April on Qantas codeshare, children not included as well as an adult guest.  Quite sad for our family holidays. Qantas lounge access is better for families.

Qantas - Platinum

01 Feb 2018

Total posts 1


Was flying Y on CX HKG-SYD; lounge staff let us into the First Lounge with two kids using our QF Platinum.

Qantas - Qantas Frequent Flyer

03 Jun 2022

Total posts 5

Having transitted through HK in the New Year, QF Platinum / Gold Business Class PAX can use the Cathay Pacific Pier Lounge in T1 next to gate 65.

Cathay's First Class lounge has not re-opened post COVID.

Qantas - Qantas Frequent Flyer

02 May 2019

Total posts 2

First Class Lounge at The Wing (Gate 1-4) has been opened since last year.  If u hv a spare couple of hrs, it’s definitely worth the time to travel all the way to Gate 1.

Qantas - Qantas Frequent Flyer

07 Feb 2018

Total posts 1

The Qantas Lounge in Manila never reopened when it shifted terminals several years ago, but that might not be a bad thing... mind you the PAAGS lounge is just as bad, if not worse


12 Apr 2013

Total posts 1463

To be honest I will not miss HKG QF lounge at all - IMHO CX Pier lounge is better and by far better. In my books it is better than Pier First.

Qantas - Qantas Frequent Flyer

13 Jan 2023

Total posts 2

Such a shame; I always enjoyed the peacefulness of the Hong Kong Qantas lounge.

Hi Guest, join in the discussion on Why Qantas has permanently closed these international lounges