• For sure they will have a condition that says if they really need that seat you can apply for a refund .

  • The arrogance of the CEO is second to none. The airline is a financial disaster and its getting worse. They cancel flights like there is no tomorrow and its virtually imnpossible to get customer service. They even admit themsleves at head office  in Taipei as myself and freinds have all had ...

  • Flew again today. MNL TPE. Plane made 25 % full.Super rushed lunch with no offer of any drinks whatsoever. CRew spent most of the flight at the back of the plane talking. Now they are trying to raise another 5 billion TWD to stay alive. https://focustaiwan.tw/business/202302220006

  • Well this report might show how nice it is to fly with Starlux as I well know. I am a top tier Insighter member and last week I found out the horror stories I have been told about are true. Fly this airline at yuour own risk. See what happenens when they cancel your flight as they are flying most...

  • I am top tier member of Starlux and for some reason they dont allow you pre book your seat without paying for it. I also have to say on a few occassions when something has gone wrong , the level of arrogance is disturbing. They seem to put more effort into make you feel its youor fault your lugga...

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