Vietnam Airlines’ premium economy passengers will find their experience a touch more ‘premium’ under recent improvements rolled out on flights between Sydney, Melbourne and Vietnam.
It starts with access to Australian airport Express Path facilities for fast-tracked security screening and passport control.
On board, that's followed by welcome drinks of orange juice, apple juice and purified water before take-off – as pre-departure drinks were previously a business-class-only affair.
AusBT review: Vietnam Airlines Boeing 787 business class, Sydney-Hanoi
Tweaks to the meal service also find the economy-style plastic cutlery sets replaced with silverware, although hot meals continue to be served in foil containers, rather than on crockery as with some other airlines.
Premium economy amenity kits now appear on Australian flights, too: offering a toothbrush and toothpaste, ear plugs, socks and an eye mark – plus, from the business class cabin, slippers and a premium blanket, complemented by business class toiletries in the lavatories.
Before the journey home, priority check-in and boarding remain available, although priority security screening continues to be reserved for business class guests. SkyTeam Elite Plus frequent flyers can take the faster Sky Priority queue at Vietnamese passport control, however, but not premium economy passengers without that shiny frequent flyer card.
Vietnam Airlines flies daily from both Sydney and Melbourne to Ho Chi Minh City (Saigon) using its Boeing 787 aircraft, with three-times-weekly Hanoi-Sydney-Hanoi services as well.