QF1 - WTF is going on?

13 replies

KW72 Banned

KW72 Banned

Member since 17 Jun 2020

Total posts 66

Anyone know what is going on with QF 1 at the moment? Every flight delayed for several hours (had a friends journey blow out by over 24 hours because of missed connections)


QF 1 - should depart at 3.55pm

1 Jul - delayed to 10.35pm

2 Jul - delayed to 6.30am 3 Jul

3 Jul - delayed to 6.30am 4 Jul


QF 2 - should depart at 9.05pm

27 Jun - delayed to 10.30pm

28 Jun - delayed to 10.17pm

29 Jun - delayed to 9.47pm

30 Jun - delayed to 2.07pm 1 Jul

1 Jul - delayed to 12.00pm 2 Jul


Is there any flagship flight in the world with worse delays than this on a consistent basis?


Madhatter49

Virgin Australia - Velocity Rewards

Member since 11 Dec 2016

Total posts 74

Yes. Try any American Airline every day.

KW72 Banned

KW72 Banned

Member since 17 Jun 2020

Total posts 66

Originally Posted by Madhatter49

Yes. Try any American Airline every day.

The flights to the USA look on time recently (across all airlines).

Seems to be a problem with QF1. Not sure if it is because of LHR or because of QF? One flight delayed is fine but this seems to be a rolling delay every single day?



Davos86

Member since 12 Apr 2020

Total posts 1

It’s a three aircraft pattern, QF have 3 x A380 in service. It had an engineering issue last week which has delayed the QF1 & 2 for the past few days.

KW72 Banned

KW72 Banned

Member since 17 Jun 2020

Total posts 66

Originally Posted by Davos86

It’s a three aircraft pattern, QF have 3 x A380 in service. It had an engineering issue last week which has delayed the QF1 & 2 for the past few days.

Thank you, that explains things. Do you know how long this will go on for?

MikeM

qantas

Member since 18 Oct 2012

Total posts 71

Hi, we flew on the delayed Friday night service - the captain mention one of the aircraft had gone out due to a technical issue which created a significant ‘ripple’ effect.

I think qf1 on Wednesday night was the start of issues with a ~30 hours delay. Qf1 and qf7001 then left sydney about 3 hours apart on Thursday night to lhr. Given all these flight are full I don’t think they can do any thing but play catch up now hence the re timings.

I’m unsure exactly what the aircraft issue was but I’d be interested to know.

Heathrow baggage reclaim is also a mess - two hours from touch down to the first bags arriving. Pack your patience!

pab2025

Member since 25 Jun 2012

Total posts 106

For anyone on the delayed service out of the Uk you can claim compensation if your flight arrives more than 3hrs delayed!! Don't forget to claim!

KW72 Banned

KW72 Banned

Member since 17 Jun 2020

Total posts 66

Originally Posted by pab2025

For anyone on the delayed service out of the Uk you can claim compensation if your flight arrives more than 3hrs delayed!! Don't forget to claim!

How do you claim compensation? My friend was told at check in nothing Qantas could do.

vhojm

Qantas - Qantas Frequent Flyer

Member since 25 Oct 2019

Total posts 40

Originally Posted by pab2025

For anyone on the delayed service out of the Uk you can claim compensation if your flight arrives more than 3hrs delayed!! Don't forget to claim!

The EU compensation plan May work in the UK but it doesn’t not have to be upheld since. Brexit.

mh0102

Etihad - Etihad Guest

Member since 19 Jun 2019

Total posts 3

Originally Posted by vhojm

Originally Posted by pab2025

For anyone on the delayed service out of the Uk you can claim compensation if your flight arrives more than 3hrs delayed!! Don't forget to claim!

The EU compensation plan May work in the UK but it doesn't not have to be upheld since. Brexit.

EU261 was adopted by the UK as UK261. Only difference is € amounts became £ amounts:

https://www.caa.co.uk/passengers/resolving-travel-problems/delays-and-cancellations/delays/


To claim from Qantas you need to fill in the customer care form on the website and wait…..

https://www.qantas.com/au/en/support/contact-us/customer-care-feedback-form.html#

Last editedby mh0102 at Jul 05, 2022, 07:59 PM.

KW72 Banned

KW72 Banned

Member since 17 Jun 2020

Total posts 66

Originally Posted by mh0102

Originally Posted by vhojm

Originally Posted by pab2025

For anyone on the delayed service out of the Uk you can claim compensation if your flight arrives more than 3hrs delayed!! Don't forget to claim!

The EU compensation plan May work in the UK but it doesn't not have to be upheld since. Brexit.

EU261 was adopted by the UK as UK261. Only difference is € amounts became £ amounts:

https://www.caa.co.uk/passengers/resolving-travel-problems/delays-and-cancellations/delays/


To claim from Qantas you need to fill in the customer care form on the website and wait…..

https://www.qantas.com/au/en/support/contact-us/customer-care-feedback-form.html#

Last editedby mh0102 at Jul 05, 2022, 07:59 PM.
Thank you. I will pass this on. Are QF customer care quick or very slow with this usually?

KW72 Banned

KW72 Banned

Member since 17 Jun 2020

Total posts 66

Seems that extended delays are continuing

QF 1

4 July - delayed to 8.11pm

5 July - delayed to 9.48pm


QF 2 delays “only” are 1-2 hours now.


Tessa218

Member since 06 Jul 2022

Total posts 1

Looks like the EU compensation scheme only applies to UK or EU airlines arriving at Heathrow but any airlines out of Heathrow, so delays to QF1 wouldn't be covered, but delays to QF2 would be.

Last editedby Tessa218 at Jul 06, 2022, 08:54 PM.

TJS

Member since 14 Jun 2018

Total posts 49

I am on QF2 next week, having flown over to Europe via QF51 then Finair. Everyone connecting onto QF1 was significantly delayed and I presume put into hotels as they were closing the lounges overnight. Am hoping that we are not over 3 hours delayed out of LHR so as I can connect onto QF52 back to Brisbane. Don't really want to spend 20Hrs in Singapore airport


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