P1 Benefits: does the hype equal the reward?

8 replies

Frustrated traveler 2021

Member since 04 Aug 2021

Total posts 5

Im fairly certain that I shouldn't be looking forward to this 'first' as it means way too much in the air however, with P1 well within reach, is it actually worth aspiring to?

Outside of the Qantas published benefits, are there unwritten experiences that anyone has had that actually make this FF level worth having?

Surely there must be something phenomenal.... or not.

mern2001

Qantas - P1 Qantas Frequent Flyer

Member since 10 Apr 2013

Total posts 102

Hi FT 2002. I posted something on the benefits of P1 a while ago. I maintained P1 for two years and that has carried on for another three years with COVID. My basic experience of being P1 is that you get treated like you might expect as a loyal customer - but this would go for many others who have gold or platinum status. The greatest benefit is being able to email or call the VIP service teams and get an immediate answer to your question. For example, linking bookings., seat selection issues and so on. I was once flying MEL-SIN-LHR and the QF flight out of MEL was delayed. The P1 team immediately swung into action and I was booking on a Singapore airlines flight from SIN to LHR. It's also nice to be able to select any seat on the plane. At the lounges and on board, I don't notice much difference in service. At the Adelaide lounge, the front desk people sometimes accompany me into the lounge and bring me my first drink.

To sum up, all of this is nice - but is it worth going out of your way to achieve P1? I would say no. If your normal course of flying brings about P1 status, then all good - but I would not spend extra cash just to achieve P1.

Hope that helps .

lxmbl15

Member since 12 Aug 2020

Total posts 10

Originally Posted by mern2001

Hi FT 2002. I posted something on the benefits of P1 a while ago. I maintained P1 for two years and that has carried on for another three years with COVID. My basic experience of being P1 is that you get treated like you might expect as a loyal customer - but this would go for many others who have gold or platinum status. The greatest benefit is being able to email or call the VIP service teams and get an immediate answer to your question. For example, linking bookings., seat selection issues and so on. I was once flying MEL-SIN-LHR and the QF flight out of MEL was delayed. The P1 team immediately swung into action and I was booking on a Singapore airlines flight from SIN to LHR. It's also nice to be able to select any seat on the plane. At the lounges and on board, I don't notice much difference in service. At the Adelaide lounge, the front desk people sometimes accompany me into the lounge and bring me my first drink.

To sum up, all of this is nice - but is it worth going out of your way to achieve P1? I would say no. If your normal course of flying brings about P1 status, then all good - but I would not spend extra cash just to achieve P1.

Hope that helps .

Hi mern2001. Out of curiosity, as a P1, do you get a personal greeting if you travel in Economy class?

mern2001

Qantas - P1 Qantas Frequent Flyer

Member since 10 Apr 2013

Total posts 102

Originally Posted by lxmbl15

Originally Posted by mern2001

Hi FT 2002. I posted something on the benefits of P1 a while ago. I maintained P1 for two years and that has carried on for another three years with COVID. My basic experience of being P1 is that you get treated like you might expect as a loyal customer - but this would go for many others who have gold or platinum status. The greatest benefit is being able to email or call the VIP service teams and get an immediate answer to your question. For example, linking bookings., seat selection issues and so on. I was once flying MEL-SIN-LHR and the QF flight out of MEL was delayed. The P1 team immediately swung into action and I was booking on a Singapore airlines flight from SIN to LHR. It's also nice to be able to select any seat on the plane. At the lounges and on board, I don't notice much difference in service. At the Adelaide lounge, the front desk people sometimes accompany me into the lounge and bring me my first drink.

To sum up, all of this is nice - but is it worth going out of your way to achieve P1? I would say no. If your normal course of flying brings about P1 status, then all good - but I would not spend extra cash just to achieve P1.

Hope that helps .

Hi mern2001. Out of curiosity, as a P1, do you get a personal greeting if you travel in Economy class?
I'll admit that I usually fly business either through paying or an upgrade. on the occasions when I have flown economy and was in row 4, there was no special greeting other than the usual 'welcome back' - which most other top-tier flyers get as well. In business, I haven't noticed anything particularly special. I guess this needs to be viewed with the caveat that most of my recent flying has been through COVID and the crews have been struggling to get back to their normal routines.

patrickk

Qantas

Member since 19 Apr 2012

Total posts 731

I fly economy as P and always get a greeting on international flights and on my last flight found me three seats to be a bed. Hard to say if a P1 could get better than that but they would get first dibs on the three seats if they were in economy.

APACPete

Qantas - Qantas Frequent Flyer

Member since 09 Jun 2017

Total posts 45

I was P1 for a year then dropped back to P which I have had for quite a few years now. To be honest, P1 did not offer me that much more than P. I got an iPad cover, some fancy champagne (that I gave away because I don’t drink), a ridiculously heavy box of books that I did not read and a couple of white Qantas bag tags. At the time, Qantas was the logical choice for a lot of my international travel and the price was right. Later (and today), even though my preferred international carrier is Qantas, I spread my travel across a number of different airlines for reasons of destination, schedule and cost, P1 not even part of my thinking.

Fergo747

Member since 30 Nov 2016

Total posts 15

Having been P1 for a few years now, the only benefits that I find to be actually beneficial are: 1) Access to the VIP Service Team (as noted by others), 2) Platinum for a friend 3) Upgrade requests - highest priority and ability to be notified at 7 days, 4) ability to book R1 / R4 seats 5) P1 lounge passes (allows access to QF F-Lounge)

Whilst these are nice to have, I would not go out of my way to achieve P1. I also cannot say that on any of my flights I have received anything different in terms of service etc compared to when I was Platinum for the many years prior.





Johnny9

Member since 05 Aug 2017

Total posts 54

It really depends on what you are after. If you fly a lot of complex itineraries then the vip service is really a huge value add. I just recently flew on a multi city with frequent changes and the vip staff went above and beyond. Also if you fly a lot in economy then p1 is best tier with being first one in the upgrade line. You have access to all the seats and don’t get charged for extra legroom

Forget all of the other perks. On ground you are treated as everyone else. No difference to platinum or even gold (apart from F check in and lounge)

Frustrated traveler 2021

Member since 04 Aug 2021

Total posts 5

Very interesting responses and experiences. Clearly, given the height of the goal posts and the perceived glory associated with P1, this is missed opportunity for Qantas and albeit a couple of mild perks dont appear to equal the traveler contribution through loyalty to the brand.

The recognition awarded to Platinum and based on this thread Platinum One, has gone as ground staff and cabin crew have little to no interest in recognizing anyone. Perhaps we should start wearing black arm bands.

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