Hi ABT Team Does anyone know if i can use my velocity points to upgrade a flight from Per-Sin Booked through virgin australia on a code share singapore air flight?

8 replies

gravity

Qantas - Qantas Frequent Flyer

Member since 23 Jul 2014

Total posts 10

Hi ABT Team

Does anyone know if i can use my velocity points to upgrade a flight from Per-Sin Booked through virgin australia on a code share singapore air flight?

alex_upgrade77

Qantas - Qantas Frequent Flyer

Member since 08 Sep 2012

Total posts 47

Taken from the Virgin Australia website

"If you’re a Velocity member travelling in an eligible fare class, you can upgrade on Virgin Australia domestic or international short haul flights, plus Gold and Platinum members can upgrade on Virgin Australia international long haul flights".

Unfortunately, I don't think that includes flights operated by Sinagpore Airlines with VA code, even if you've purchased the ticket through Virgin Australia.

https://www.velocityfrequentflyer.com/content/Redeem/FlightUpgrades/?icmpid=VFF_Redeem_FlightUpgrades_VAFlydown

PK

Member since 03 May 2012

Total posts 56

Hi Gravity, the rule for both major Australian carriers is that in order to upgrade with their  points you need to be flying on their metal and on a ticket with their code. 

Rod H

Virgin Australia - Velocity Rewards

Member since 06 Mar 2015

Total posts 167

You can transfer your Velocity points into SQ's Kris Flyer . Of course you need to set up a Kris Flyer account  and when you do the transfer I think you lose arounr 35% in transfer costs. Once transferred you can then use the points for any available upgrade thats on offer.

I have done this and it works well although the points loss is quite a few .

The link below sets out how to do it.

http://www.ausbt.com.au/how-to-convert-velocity-frequent-flyer-points-into-krisflyer-miles

jackthomas

Virgin Australia - Velocity Rewards Gold

Member since 04 Jul 2014

Total posts 88

This was my first thought too, but does it work if the seat is booked through VA? 

I've never tried, only with direct SQ bookings.

smit0847

Member since 30 Aug 2013

Total posts 148

If its an SQ flight number you should be able to upgrade through KF, if it s VA flight number (ie codeshare) you will not.

Doubleplatinum Banned

Qantas - Qantas Frequent Flyer Platinum

Member since 07 Feb 2013

Total posts 431

+1 What smit0847 said

Rod H

Virgin Australia - Velocity Rewards

Member since 06 Mar 2015

Total posts 167

I am fairly sure any upgrade would have to be done on the SQ web site and not VA. That should not present any problem unless the booking has already been made. Just do the booking with SQ after the transfer. No need to make any booking with VA if it's only Perth- Singapore sectors , that's what I have done .

gravity

Qantas - Qantas Frequent Flyer

Member since 23 Jul 2014

Total posts 10

Thanks all for your replys and thanks ROd for your info, will give it a go :)

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