Member since 24 Feb 2012
Total posts 65
Hhonors Diamond - Morning all, wanting to know from others experience if it makes any difference checking in online prior to arrival at Hilton? As a Diamond member does checking in online run the risk of missing out on a room upgrade? Or do they do this at the check in desk regardless? Interested to hear people's experiences on this. Thanks
Qantas - Qantas Frequent Flyer
Member since 29 Jun 2013
Total posts 317
as a diamond member i always check in at the hotel for this reason .
Virgin Australia - Velocity Rewards Plantium
Member since 19 Jun 2013
Total posts 82
Agree with Merc25.. also do the same. Received a lovely upgrade a couple of weeks ago at Hilton in Sydney and also back in January at the DoubleTree in Manchester UK
Member since 23 Feb 2016
Total posts 59
Prior to an online check in I view my booking first to see if the Hotel has already upgraded the room if so I am happy to check in online. If not I check in at the hotel.
Thanks guys. Think I will just check in at the hotel. Worked last time :-)
Virgin Australia - Velocity Rewards Gold
Member since 04 Jul 2014
Total posts 88
I alwasys check to see if I've been upgraded, if so I check in.
I will add through, in all the times I've used onlne check in (Pretty much every stay when it first started) I always still received an upgrade when I arrived at the hotel, which the app specifies. Melbourne South Wharf is very good at upgrading on the app the day prior to arrival, I always online check in then.
Member since 10 May 2014
Total posts 83
10 years of being a Diamond member - never received an upgrade regardless of on-line or desk check-in.
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Hhonors Diamond - Morning all, wanting to know from others experience if it makes any difference checking in online prior to arrival at Hilton?
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