Virgin Australia - Velocity Rewards
Member since 08 Jul 2017
Total posts 29
Member since 20 Jan 2016
Total posts 47
The first leg of your domestic trip that puts you over the top will reset the review date, assuming you have done enough actual VA trips. All subsequent credits go towards retaining. Just keep an eye on how long it is taking for flights to to turn up in your activity statement.
Member since 05 Oct 2011
Total posts 115
Are you certain of that? I was under the impression that you only started accumulating once your "new year" had commenced (which is your anniversary date). If for example you earned say 2900 SC in one year, it would not automatically qualify you for the next three years.
Wouldn't have thought that it would qualify you for the next three years, but should qualify you for the following year!?
Qantas - Qantas Frequent Flyer
Member since 16 Jun 2011
Total posts 226
If your wife is currently silver, then when 20 Status Credits lands to push her to Gold, you will move up to gold, and your year to renew gold will begin (so, you get a new renew date)Which of the 90 Status Credits will apply to the new year will depend somewhat on the flight dates and earnings of the various flights that make up that 90. Keep in mind that they calculate upgrades to levels on a day by day basis, things don't move up levels in the middle of the day.The October trip will be in the new year, so these will count toward renew of Gold (remembering you will have a new review date for Gold, the old Silver one will no longer be relevant)
Member since 13 Nov 2015
Total posts 13
Some of these posts aren't quite right I don't think.
Status is determined daily using status credits earned in the previous 12 months. You need 500 SCs to earn Gold for the first time, 400 to maintain it, and 1000 to move from Gold to Platinum. The review date is only relevant for retaining status, not achieving the next level (until you get to Platinum).
As an example, with your wife's example and assuming:
- she has 480 status credits in the 12 months to 4 Sept, all of which earned from 1 Jan to 4 Sept.
- On the 5th Sept she earns 45 SC, bringing her to 525 and triggering Gold
- Her new review date will be 6th Sept 2018, and she must earn 400 SC in the 12 months prior to retain gold. The extra 25 (45 from the flight less the 20 needed) are not counted towards this as they are 12 months + 1 day. However the return trip for 45, and the overseas trip will be counted.
- Each night they assess her for platinum. Because I've assumed that all her status credits were earned after 1 Jan, she has until 31 Dec to earn 1,000 and reach Platinum. This will include the 480 she has already, the 90 from the local trip, and all SC associated with the overseas trip.
It is based on the date flown, not the date processed. I've sailed close to the wind before and the system didn't calculate it properly as it was on a partner airline that took a while to come through, however a polite email to the support team fixed it for me.
You also need to get all 8 VA sectors in before (or as) you trigger the next level, otherwise you end up with "lost" status credits when it comes to assessing the retention year (but not for moving up a level).
Member since 10 May 2017
Total posts 1
review date for Gold FF status is 2 January and I want to be absolutely sure
that if I travel on that day it will count towards maintaining my status.
Velocity T’s & C’s provide:
22.5 Status Credits Required to Maintain a Membership Level
On each Review Date, if the total number of Status Credits earned and
Eligible Sectors flown during the previous 365 days meets the criteria in
clause 22.1.4 to maintain a Member’s current Membership Level, then they will
maintain that Membership Level for the Benefit Period after the Review Date.
phrase “during the previous 365 days” suggests that travel on the review date
does not count.
22.6 Downgrading a Membership Level
22.6.1 If the total number of Status Credits earned and Eligible Sectors
flown at a Member’s Review Date does not meet the criteria in clause 22.1.4 to
maintain their current Membership Level, then the Member’s Membership Level
will be downgraded to the Membership Level below their current Membership
phrase “at a Member’s Review Date” in this clause suggests that travel on the
review date does count. In
my view, the two clauses are inconsistent. I would be grateful if you could confirm in
writing whether travel on a review date counts towards maintaining status."
Hi Guest, join in the discussion on
Velocity Frequent Flyer membership 'review date': how does it work?
Already have an ET account? Log in below.
Signing up with Executive Traveller only takes a second and lets you
interact with our community. It's completely free and we'll never pass your information on to
Didn’t receive an activation email? Resend one to yourself here.
If you’ve forgotten your password, simply enter your email address
below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.
If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.
Subscribe to our free newsletter and get the latest news, reviews, tips and more sent straight to your inbox