Qantas - Qantas Frequent Flyer
Member since 08 Jun 2014
Total posts 316
I have a ff booking with EK, and EK flight number, MEL to SIN. I understand the Tand C on the QFF website is that I am ineligible for chauffeur drive. However according to the EK website I am, and have been able to reserve a limo in Oz and Singapore.
Anyone have any experience of this? will the limo turn up? if not whose fault is it, and will EK look after me?
Member since 24 Apr 2012
Total posts 1,118
You're an Emirates passenger booked on the Emirates flight number, so what Qantas says is irrelevant.
You're most certainly entitled to Chauffeur Drive, and I've taken this exact Emirates flight before, also in first class and which was booked with Qantas Points, and can confirm no issues with the pick-up in Melbourne or on arrival in Singapore (although you do have to go to the Emirates desk in Singapore after collecting your bags, rather than drivers waiting for you with signs).
Another thing: don't forget that your Emirates first class boarding pass allows you to use the Qantas First Lounge in Melbourne in addition to the standard Emirates lounge, and when I visited prior to the Emirates Singapore flight, it was pretty quiet and I had no issue securing a spa treatment (nor did my companion on the same flight).
Member since 28 Feb 2017
Total posts 10
When you book using qf points on ek metal your ticket is always ek numbered. So it is always chauffeur eligible to Asia. Only when you book on qantas metal to Asia as your final destination is the chauffeur ineligible
Singapore Airlines - KrisFlyer
Member since 12 Apr 2017
Total posts 86
I recently flew EK to Singapore from Melbourne using points, booked my limo which turned up and delivered us to the airport, no problem. Enjoy! I should have specified I used Qantas points to book the flight.
Member since 07 Jul 2017
Total posts 6
On a recent trip to Europe on Qantas points but Emirates planes, Emirates offered chauffeur drive at every airport, even when I was only in transit. I only utilised the airport pick up in Munich, but all very efficient and no complaints.
Member since 16 Mar 2016
Total posts 12
Flew Emirates flights from Sydney to Bangkok to Dubai to Barcelona in May 2017 and back in July 2017 and used the chauffeur service as needed in Bangkok, Dubai and Barcelona and even got the free stay at Le Meridien in Dubai as I had an 18 hour layover in Dubai. Seems if you are on travelling on and EK flight number you are entitled to all they offer even if an award booking like mine was. trvvelling again next May and the chauffer options are showing available.
Member since 07 Sep 2017
Total posts 4
I've used Qantas points to fly on Emirates from Syd-DXB (Business Class) and DXB-Madrid (First), and Rome-DXB-SYD (Business) next April/June. Does this qualify me for a transfer at either end?Any tips, or any good or bad seats to book/avoid?
Member since 29 Dec 2016
Total posts 13
Go to MMB on Emirates website and that will let you book your transfers,if you’re entitled.
Hi Guest, join in the discussion on
Can I access chaffeurdrive flying EK in F on a QFF award booking Mel to Sin?
Already have an ET account? Log in below.
Signing up with Executive Traveller only takes a second and lets you
interact with our community. It's completely free and we'll never pass your information on to
Didn’t receive an activation email? Resend one to yourself here.
If you’ve forgotten your password, simply enter your email address
below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.
If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.
Subscribe to our free newsletter and get the latest news, reviews, tips and more sent straight to your inbox