I had this same issue for a Darwin-Perth flight on 25 January, even at the 80 hour mark before departure (on 22 Jan) when more seats would become available. I tried both web and app, nothing would work. I could select the seat, but it wouldn't save. The online chat agent said that the flight was ...

I registered for double status points in the February promotion, and booked 3 trips. However I got caught with booking within the first 8-9 hours of the promotion when the system for some reason doesn't recognise it. After the first trip in April and no double status credits after 6 weeks, I sent...

Originally Posted by Covvers I don’t really believe JQ pax should be entitled to use the lounge even if they have high status. Should standardize the airport experience with that in the air and chuck them a voucher for Burger King instead. Access to the lounge is a godsend when your only O...

I'd had my Silver bag tags for 5 years, and they had degraded a lot with the humid Darwin weather, with the rubber becoming sticky and deteriorating. One completely broke during a trip overseas last year with the elastic separating from the disc. A quick call to Qantas and a new set were in the m...

On a recent trip to Europe on Qantas points but Emirates planes, Emirates offered chauffeur drive at every airport, even when I was only in transit. I only utilised the airport pick up in Munich, but all very efficient and no complaints.