Double status credits

12 replies

Stuartfoster

Qantas - Qantas Frequent Flyer

Member since 21 Jul 2018

Total posts 9

I have just glowen Sydney byo Perth return business class which I booked under the double status credit period after registering.

However status credits are the same as normal. When should I see them on my account.
Thanks

harrys

Qantas - Qantas Frequent Flyer

Member since 01 May 2017

Total posts 9

Normally they will take from my experience 2-5 days, but once it did take 2 weeks. However, they may take up to six weeks to credit to your account. If they take longer than six weeks you will need to call them and get them manually credited to your account.

Phil Young

Qantas

Member since 22 Oct 2012

Total posts 191

I flew QF2 2 weeks ago as a DSC trip. Normal points and SCs were credited by the time I arrived at SIN, and the DSCs were credited the day after arriving back in SYD. Normally in the past it's taken 4 days for the DSCs.

Jflyer

Qantas - Qantas Frequent Flyer

Member since 18 Aug 2017

Total posts 42

We recently did PER-CNS- SYD-PER and about 2 days after each leg the DSC’s appeared.

jared7825

Qantas - Qantas Frequent Flyer

Member since 02 Feb 2018

Total posts 28

Same here usually 2 working days for the DSC to appear from the promotion at the start of this year

GBRGB

Qantas - Qantas Frequent Flyer

Member since 21 Jan 2014

Total posts 238

I am up to 12 days since travel and no double status, yet my 50% bonus from a previous offer for a flight 4 days ago came through the day after travel, which is a bit weird.

Neon

Member since 31 Jul 2018

Total posts 14

It has been three days for me. Very happy.

Metoo

Qantas - Qantas Frequent Flyer

Member since 25 Nov 2016

Total posts 91

5 days for the recent promotion and still waiting 5 weeks from the previous double points and SC promotion. Maybe because Qantas is getting so many calls asking for follow up on double SCs etc they are moving faster on awarding them?

AllyH

Qantas - Qantas Frequent Flyer

Member since 07 Jul 2017

Total posts 6

I registered for double status points in the February promotion, and booked 3 trips. However I got caught with booking within the first 8-9 hours of the promotion when the system for some reason doesn't recognise it. After the first trip in April and no double status credits after 6 weeks, I sent an email query through to Qantas. The reply said there was no record of a double status credit promotion during February nor any other reference on my account!! I had to send them a copy of the registration confirmation email, which I thankfully found in my deleted folder. I gave the booking reference numbers for the other trips I booked at the same time, with the instruction that I didn't want to have to follow up again. Just completed the second trip, and the extra credits were in my account after 1-2 days.

brinkers

Qantas - Qantas Frequent Flyer

Member since 16 Jun 2011

Total posts 224

I registered for double status points in the February promotion, and booked 3 trips. However I got caught with booking within the first 8-9 hours of the promotion when the system for some reason doesn't recognise it.

Qantas seem to trip over the UTC timezone issue sometimes with these promotions. I generally hold off registering for these promotions until after 10 or 11 am on the first day.

gapmatt

Qantas - Qantas Frequent Flyer

Member since 06 Jan 2017

Total posts 14

Took me only a couple of days

Butwhy

Member since 13 Jun 2017

Total posts 11

I registered and booked, but didn't get a confirmation email. I haven't flown yet, but got nervous cause of this thread. I called up QFF and they confirmed that my flights were eligible. They said that because the offer was so popular, some people didn't receive a confirmation email.


We'll see what happens after my flight....

Jedi

Member since 04 May 2018

Total posts 15

I registered for double status points in the February promotion, and booked 3 trips. However I got caught with booking within the first 8-9 hours of the promotion when the system for some reason doesn't recognise it. After the first trip in April and no double status credits after 6 weeks, I sent an email query through to Qantas. The reply said there was no record of a double status credit promotion during February nor any other reference on my account!! I had to send them a copy of the registration confirmation email, which I thankfully found in my deleted folder. I gave the booking reference numbers for the other trips I booked at the same time, with the instruction that I didn't want to have to follow up again. Just completed the second trip, and the extra credits were in my account after 1-2 days.


Same happened to me. Seems they don't even know when they have their own promotions. On a different note. Rang them yesterday about RTW Oneworld airfare. Enquired if Air Berlin can be booked as it still appears in their Oneworld list of airlines. They answer yes you can still book Air Berlin. My understanding is Air Berlin went bankrupt back in Jan 18 and no longer fly. Seems odd that QFF exec. line don't know that ........................

Last editedby Jedi at Sep 07, 2018, 08:21 AM.

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