Has anyone had experience requesting a larger vehicle from Emirates for their chauffeur drive service?
I have a few flights coming up with 1 pax will be in J and 2 pax in Y (SYD-DXB,DXB-LED,LHR-DXB-SIN), the flights were marketed and ticketed by QF, and so the chauffeur drive was requested through Qantas.
I'd imagine I would have to call Emirates to request it and pay for it? Even though the EK app shows chauffeur drive as "Not Offered" but "Booked" since it was a QF ticket.
Strictly speaking, the CD is only supposed to cover one passenger and their luggage. In practice, they're happy for other pax to tag along, but it may be different if the additional pax mean a change of vehicle. At any rate, you will get a call 24-48 hours prior to the flight, from the CD company (in Sydney, it's Brunel Worldwide) and that will be the time to tell them you'd like a larger vehicle (and to discuss any applicable fee).
alansu
alansu
Qantas - Qantas Frequent Flyer
Member since 22 Jan 2015
Total posts 88
Has anyone had experience requesting a larger vehicle from Emirates for their chauffeur drive service?
John Phelan
John Phelan
Qantas - Qantas Frequent Flyer
Member since 28 Oct 2011
Total posts 255
Strictly speaking, the CD is only supposed to cover one passenger and their luggage. In practice, they're happy for other pax to tag along, but it may be different if the additional pax mean a change of vehicle. At any rate, you will get a call 24-48 hours prior to the flight, from the CD company (in Sydney, it's Brunel Worldwide) and that will be the time to tell them you'd like a larger vehicle (and to discuss any applicable fee).
Rufus1
Rufus1
Member since 04 Dec 2013
Total posts 68
If you can't fit 3 pax into whatever vehicle they send, I think you need to tell your mates to stop eating so many pies!
aparasher
aparasher
Member since 27 Jan 2016
Total posts 9
We ordered a big vehicle during last holidays both from Qantas and Emirates and they were happy to accommodate us. We got a Merc van tbough.