EK chauffeur drive requesting extra seat

4 replies

alansu

Qantas - Qantas Frequent Flyer

Member since 22 Jan 2015

Total posts 82

Has anyone had experience requesting a larger vehicle from Emirates for their chauffeur drive service?

I have a few flights coming up with 1 pax will be in J and 2 pax in Y (SYD-DXB,DXB-LED,LHR-DXB-SIN), the flights were marketed and ticketed by QF, and so the chauffeur drive was requested through Qantas.

I'd imagine I would have to call Emirates to request it and pay for it? Even though the EK app shows chauffeur drive as "Not Offered" but "Booked" since it was a QF ticket.

John Phelan

Qantas - Qantas Frequent Flyer

Member since 28 Oct 2011

Total posts 199

Strictly speaking, the CD is only supposed to cover one passenger and their luggage. In practice, they're happy for other pax to tag along, but it may be different if the additional pax mean a change of vehicle. At any rate, you will get a call 24-48 hours prior to the flight, from the CD company (in Sydney, it's Brunel Worldwide) and that will be the time to tell them you'd like a larger vehicle (and to discuss any applicable fee).

Rufus1

Member since 04 Dec 2013

Total posts 64

If you can't fit 3 pax into whatever vehicle they send, I think you need to tell your mates to stop eating so many pies!

Wall

Member since 17 May 2017

Total posts 5

If you can't fit 3 pax into whatever vehicle they send, I think you need to tell your mates to stop eating so many pies!

Not sure about that - given in PER they insisted on a mini bus in lieu of a sedan for 2 adults plus 2 medium suitcases and I small cabin sized case & hand bag. Apparently "for safety reasons", could not carry small hand luggage in the sedan cabin, even though it sat loose next to us on the mini bus. Plus had a sedan on return with same luggage.

aparasher

Member since 27 Jan 2016

Total posts 9

We ordered a big vehicle during last holidays both from Qantas and Emirates and they were happy to accommodate us. We got a Merc van tbough.

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