Velocity Login Problems

6 replies

BOF

Member since 15 Mar 2016

Total posts 11

Is anyone else havin problems with login to the Velocity web site? Login accepts details and then returns to the home page. Trying to login again does nothing. Clicking around I can find a page saying the site is undergoing "scheduled maintenance" but its been like that for a couple of days and there are no date/time details, so I don't even know if that message is current.

djtech

Qantas - Qantas Frequent Flyer

Member since 02 Sep 2018

Total posts 351

No problems for me.

Rod H

Virgin Australia - Velocity Rewards

Member since 06 Mar 2015

Total posts 182

Working quite OK for me as well.

StuParr

Virgin Australia - Velocity Rewards

Member since 01 Mar 2012

Total posts 192

Maybe you need to refresh your browser, as I just had no problems. I hope it resolves soon.

BOF

Member since 15 Mar 2016

Total posts 11

Thanks for the feedback. Did see similar problem reported on their facebook page.
Managed to resolve by resetting Firefox!

MRYJDrake

Air New Zealand - Airpoints

Member since 31 Oct 2016

Total posts 204

Cache and Cookies, failling that, jump into incognito mode/private browsing

Jazzop

Member since 02 Dec 2016

Total posts 104

I used to have issues, but the re-fresh (finally) is working for me. Try the velocity app too if you haven't already.

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