Upgrading non-upgradable Qantas fares using points

10 replies

lkennedy

Member since 16 Dec 2011

Total posts 21

Hi,


I work for a company that uses SAP concur for travel bookings and it has been set up so we have no choice in fare class. There is no discretion on this and we are not allowed to book elsewhere. As a result often the fares we get are not upgradable . Now I am a QFF Gold member and have more points than I can use. Is there anyway to upgrade a non-upgradable fare? If I request an upgrade on check-in or at the lounge, is it treated any differently?

Thanks.

mviy

Member since 05 May 2016

Total posts 281

On rare occasions QF may do promotions allowing for upgrade requests to be made for normally non-upgradable fares. However where your employer books your fares taking advantage of such a promo would be difficult.


Book upgradable fares or if you can’t or won’t be content to know you’re going to fly economy.

oliverfreeman

Qantas - Qantas Frequent Flyer

Member since 20 Dec 2017

Total posts 5

Have a holiday and use the points or ask you employer if your seniority in the company could be a reason for them to allow you upgradable flights.

KT

Qantas - Qantas Frequent Flyer

Member since 21 Jan 2018

Total posts 12

I am flying business return Sydney to London at the end of May on Emirates, though I booked and paid thru the Qantas site. I went onto the Qantas site and tried to request an upgrade to First thru the manage bookings tab but it came up as non upgradeable. Is this standard? Or do I need to try and do it thru the Emirates site? I am a Platinum QFF and have enough points.

Last editedby KT at Apr 24, 2019, 02:48 PM.

Brandon Loo

Member since 10 Jul 2018

Total posts 104

I am flying business return Sydney to London at the end of May on Emirates, though I booked and paid thru the Qantas site. I went onto the Qantas site and tried to request an upgrade to First thru the manage bookings tab but it came up as non upgradeable. Is this standard? Or do I need to try and do it thru the Emirates site? I am a Platinum QFF and have enough points.
Last edited by KT at Apr 24, 2019, 02.48 PM.

Unfortunately, you can't upgrade Emirates-operated flights with Qantas points, regardless of whether you booked it through the Qantas website or not.

Michael Ikle

Qantas - Qantas Frequent Flyer

Member since 18 Jun 2018

Total posts 3

Standard Qantas appalling small print as usual....

alexzim

Member since 28 Apr 2014

Total posts 1

This one is easy - once you get your tickets booked through your employer travel arranger (SAP concur). Give Qantas a call before 23:59 of the same day of original purchase and ask them to please change the fare class of your ticket for an additional charge that can be paid by you. You are entitled to make any changes to a booking before day’s end.


I used to have the same issue and this worked whenever I wanted to add flexibility or the upgrade potential.

oliverfreeman

Qantas - Qantas Frequent Flyer

Member since 20 Dec 2017

Total posts 5

Hi,

I work for a company that uses SAP concur for travel bookings and it has been set up so we have no choice in fare class. There is no discretion on this and we are not allowed to book elsewhere. As a result often the fares we get are not upgradable . Now I am a QFF Gold member and have more points than I can use. Is there anyway to upgrade a non-upgradable fare? If I request an upgrade on check-in or at the lounge, is it treated any differently?

Thanks.

Could I ask, where do you normally travel to?

KT

Qantas - Qantas Frequent Flyer

Member since 21 Jan 2018

Total posts 12

I am flying business return Sydney to London at the end of May on Emirates, though I booked and paid thru the Qantas site. I went onto the Qantas site and tried to request an upgrade to First thru the manage bookings tab but it came up as non upgradeable. Is this standard? Or do I need to try and do it thru the Emirates site? I am a Platinum QFF and have enough points.
Last edited by KT at Apr 24, 2019, 02.48 PM.

Unfortunately, you can't upgrade Emirates-operated flights with Qantas points, regardless of whether you booked it through the Qantas website or not.
Cheers. It's interesting, I'm certain I flew the same trip in 2014 in Emirates First after buying a Business class ticket on the Qantas site and upgraded using my Qantas points. But that was a while ago now, and I guess they've changed the arrangement. It's the only time I've flown in Emirates First (it was great) and I wouldn't have paid cash for it.

Last editedby KT at Apr 26, 2019, 07:42 AM.

mannej

QF

Member since 21 May 2014

Total posts 172

I am flying business return Sydney to London at the end of May on Emirates, though I booked and paid thru the Qantas site. I went onto the Qantas site and tried to request an upgrade to First thru the manage bookings tab but it came up as non upgradeable. Is this standard? Or do I need to try and do it thru the Emirates site? I am a Platinum QFF and have enough points.
Last edited by KT at Apr 24, 2019, 02.48 PM.

Unfortunately, you can't upgrade Emirates-operated flights with Qantas points, regardless of whether you booked it through the Qantas website or not.
Cheers. It's interesting, I'm certain I flew the same trip in 2014 in Emirates First after buying a Business class ticket on the Qantas site and upgraded using my Qantas points. But that was a while ago now, and I guess they've changed the arrangement. It's the only time I've flown in Emirates First (it was great) and I wouldn't have paid cash for it.

Last edited by KT at Apr 26, 2019, 07.42 AM.

You may have been op’d up by EK, as the EK-QF arrangement has never allowed one to use QFF points to upgrade on EK.

lkennedy

Member since 16 Dec 2011

Total posts 21

Hi,

I work for a company that uses SAP concur for travel bookings and it has been set up so we have no choice in fare class. There is no discretion on this and we are not allowed to book elsewhere. As a result often the fares we get are not upgradable . Now I am a QFF Gold member and have more points than I can use. Is there anyway to upgrade a non-upgradable fare? If I request an upgrade on check-in or at the lounge, is it treated any differently?

Thanks.

Could I ask, where do you normally travel to?

Either Europe or the US.

Hi Guest, join in the discussion on Upgrading non-upgradable Qantas fares using points

Attach Files