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Qantas Perth-Sydney flight swapped to a Boeing 737

6 replies

Samw

Member since 20 Sep 2017

Total posts 16

I'm flying back to Sydney from London tomorrow via Perth. Before booking I checked that the Perth Sydney sector was on an A330. They've now switched it to a 737. This is really annoying. It is a very different product. Do Qantas recognise as an issue?

Racala

Qantas - Qantas Frequent Flyer

Member since 22 May 2018

Total posts 29

It depends upon your arrival in Perth.. some early flights are A330..later 737.. I was on the latter last Dec..very attentive staff.. great service.. I arrived in Sydney in a happy state..

dddale

Member since 06 Dec 2018

Total posts 23

Agree with Racala... I arrived on the Qantas 787 from London in January and caught the 737 to Brisbane. Good service from flight staff. But after being on the 16 hour flight from London, in Perth for three hours then flying again, I think I lost track of time and everything just seemed to not matter. I didn’t eat on the flight either. I just wanted to get home.

I think you’ll find a lot of the A330s are tied up on international routes, more than what they used to.

Mjudd

Qantas - Qantas Frequent Flyer

Member since 14 Dec 2016

Total posts 57

You are unlucky to have been swapped to a 737. In short, the a330 J class is not even comparable to the 737 J class.
You Definetly got the raw end of the stick.

Samw

Member since 20 Sep 2017

Total posts 16

I was actually in Economy but the same applies. There are also fewer J seats so less chance of a Reward Upgrade (I didn't get a reward upgrade).

GregXL

Qantas - Qantas Frequent Flyer

Member since 26 May 2014

Total posts 283

There were a lot of 737s on PER-SYD on Sunday. Perhaps a quiet day for travel. I agree it is frustrating to book a J ticket on an A330 and then have it changed to a 737. Your question “Do Qantas recognise it as an issue?”, - not that they will admit to. At least VA recognise the 2 J products as being different, though I don’t know how they deal with equipment changes for their convenience.

mannej

QF

Member since 21 May 2014

Total posts 162

There were a lot of 737s on PER-SYD on Sunday. Perhaps a quiet day for travel. I agree it is frustrating to book a J ticket on an A330 and then have it changed to a 737. Your question “Do Qantas recognise it as an issue?”, - not that they will admit to. At least VA recognise the 2 J products as being different, though I don’t know how they deal with equipment changes for their convenience.

Both Saturday and Sunday tend to have a higher number of 737's scheduled

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