New Qantas, Accor partnership lets you ‘double dip’ on points

Inside the new partnership between Qantas Frequent Flyer and Accor Live Limitless (ALL).

By David Flynn, November 17 2021
New Qantas, Accor partnership lets you ‘double dip’ on points

  • Earn three Qantas Points per dollar at Accor properties
  • Earn Accor ALL Reward points on Qantas flights
  • Fast-track to Accor ALL Silver status

Qantas Frequent Flyers can now rake in extra points when they stay and spend at Accor hotels under a new partnership between the airline and hospitality group.

That hookup was first announced in November 2020, but with scant detail – today it goes live, and we've got a better idea of what it'll mean to the combined 30 million members of the Qantas Frequent Flyer and Accor ALL reward programs.

"Our partnership with Accor launches at an ideal time, with domestic and international borders reopening and frequent flyers starting to plan and book their next getaway," says Qantas Loyalty CEO Olivia Wirth, adding that this opens up the opportunity to "earn twice" when they fly and stay in a hotel or resort.

For his part, Accor Pacific CEO Simon McGrath described the relationship as "a major milestone for the travel industry" and "a first for a hospitality group and airline in Australia."

Earn more points on the ground

All QFF members will be able to pocket three Qantas Points per dollar against the cost of their booking at Accor properties in Australia and across the Asia Pacific region.

Spend $1,000 for a few nights' stay at an Accor hotel and that's an extra 3,000 Qantas Points headed your way.

Earn bonus Qantas Points every time you check into an Accor property.
Earn bonus Qantas Points every time you check into an Accor property.

That same three Qantas Points per dollar bonus also applies to every dollar spent during your stay – a meal at the restaurant, a drink at the bar, room service or a pampering spa treatment.

These Qantas Points are in addition to whatever Accor ALL Reward points you'd earn on your Accor stay and spend, hence the 'double dipping'.

Earn more points on the air

Meanwhile, up in the air, Accor ALL members can now pocket 2 ALL Reward points per $10 spent on booking a Qantas domestic or international flight.

However, this perk isn't open to everyone: it's restricted to

  • Qantas Platinum and Platinum One members holding any level of Accor ALL membership, or
  • Accor ALL Gold, Platinum and Diamond status members holding any level of QFF membership

Qantas notes that these 2 ALL Rewards points per $10 spent on Qantas flights is calculated against "eligible spend", which is defined as "the price paid for the seat including fare and carrier charges, but excluding government imposed taxes or optional fees such as seats, bags, upgrades."

Fast-track to Accor ALL Silver

There's also a fast-track to Accor ALL's Silver tier for Qantas Frequent Flyers holding Gold status or above, or with Points Club or Points Club Plus membership.

Accor ALL Silver is the first 'elite' rung on the ALL ladder, offering a 'priority welcome' and welcome drink along with late checkout.

While a stay of at least 10 nights is usually needed to lock away Accor ALL Silver status, under the Qantas/Accor alliance this is reduced to

  • one stay (one night) for Gold, Platinum or Platinum One Qantas Frequent Flyers
  • two stays (each of at least two nights) for Qantas Points Club or Points Club Plus members

After being fast-tracked to Accor ALL Silver, that status is yours "for the balance of that calendar year and for the next calendar year."

However, there are no additional shortcuts for reaching the more perk-laden tiers of Accor ALL Gold (which adds early checkin and room upgrades) or Accor ALL Platinum (for executive lounge access and 'suite night' upgrades).

Linking your Qantas, Accor accounts

A necessary step in this double dipping is to link your Qantas Frequent Flyer and Accor ALL Rewards accounts, which can be done in under a minute at at qantas.com/accor.

Link your Qantas and Accor accounts to pocket those extra points.
Link your Qantas and Accor accounts to pocket those extra points.

Which Accor hotels are eligible?

The Accor group has an extensive roster of hotels from luxurious bliss to low-cost budget, with plenty in between.

Accor brands include: SO/, Sofitel, Raffles, MGallery, Art Series, Pullman, Fairmont, Swissôtel, Grand Mercure, Peppers, Swissotel, The Sebel, Mantra, Novotel, Mercure, Tribe, BreakFree, ibis, ibis Styles, ibis Budget.

Only Accor properties in the Asia-Pacific region fall under the umbrella of this Qantas/Accor loyalty partnership.

In addition, to earn those extra Qantas Points against an Accor stay, "stays must be booked directly with Accor (via Accor websites, the Accor booking office and hotels) or travel agencies connected automatically to the Accor booking office."

"Stays booked through a reseller, tour operator or third-party online travel agency are not considered."

Up next: Accor ALL and Qantas Business Rewards

Qantas Loyalty boss Wirth tells Executive Traveller that extending these benefits to the Qantas Business Rewards program is next on the list.

"Discussions are already underway to extend this to to small business operators" via Qantas Business Rewards, Wirth confirmed, adding it would "fit particularly well with with that section of the market."

Accor ALL to Qantas Points transfer

This new alliance comes on top of the ability to convert Accor ALL Reward points to Qantas Points at a 1:1 rate, based on transferring 'blocks' of 2,000 ALL Reward points to 2,000 Qantas Points.

The ability to earn Accor ALL Reward points while on Qantas flights could make this option even more appealing to high flyers.

David

David Flynn is the Editor-in-Chief of Executive Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.

Qantas

01 Jun 2016

Total posts 35

Finally Qantas has got some sense. All major Airlines in US have tie ups including Virgin when you become a platinum. Time will tell how good the partnership is. I wish Accor have life time benefits like the US hotel chains.

United Airlines - Mileage Plus

12 Sep 2011

Total posts 252

you didnt mention Marriot Bonvoy  and United Airlines

24 Apr 2012

Total posts 2585

Indeed, as the article isn't a comprehensive list of every 'airline + hotel' partnership in the market.

AT
AT

Qantas - Qantas Frequent Flyer

14 Sep 2012

Total posts 366

This is great for QFF, and something to look forward to especially when business trips include airfare + hotel. Just need to check my company's travel program now if Accor is included, last I checked in January we stay at IHG brands & Hyatt. Qantas is one of our airlines so I'm good here.

Qantas - Qantas Frequent Flyer

21 Jan 2014

Total posts 320

Always have doubts about anything to do with Accor, their hotels always seem to have some reason not to honour benefits and are very restrictive when they do, will be a wait and see on this one.

Virgin Australia - Velocity Rewards

07 Jan 2014

Total posts 31

My experience is the complete opposite GBRGB. Always found my dealings with Accor to be above and beyond expectation. 

17 Jun 2020

Total posts 251

A shame it isn't with something other than Accor (IHG, Hilton, Hyatt would all be much better). 

Having said that, Accor is the hotel chain that has been the most stingy with status extension and service cuts due to Covid, so I guess there is an alignment of values between Qantas and Accor. 

15 Mar 2018

Total posts 48

Unlike GBRGB I've never found a problem with Accor hotels not honoring benefits or being restrictive.  In fact I find just the opposite.   And with respect to KW72, I travel a lost in Asia Pacific, and find Accor have better coverage, than IHG, Hilton, Hyatt.  I've also found these hotels to be very restrictive at times with some IHG properties not participating, but not making this clear at booking time and Hilton (Gold HHonors) and Hyatt (Diamond) both providing very lack-luster experiences.   I welcome the Accor - Qantas link-up and look forward to what it offers.

I must also say that the Accor COVID cleaning focus has been very good.  My stays since the outbreak of COVID have been very well managed, with very clean rooms and lots of flexibility and support.  I've stayed at Accor properties 20 nights since the COVID-19 outbreak and Marriott once and Hilton once and must say, Accor has stood out against the others.  Not sure what experience others have had with status extensions, but my experience has been super positive and m experience is we have not seen service cuts due to COVID, but services delivered differently.  The Accor hotels I am staying ot between now and Christmas have all made the booking process easy and the ones I've already stayed with have made the experience great.  

Good job Qantas and Accor. 

China Airlines - Dynasty Flyer

22 Sep 2012

Total posts 78

Well Accor already has this double dipping with KLM while i only ever use KLM on hops between AMS and european destinations I definitely wont ignore getting points which may help.

Maybe a few years of double dipping might give me enough point for a domestic flight in Australia and it will justify joining.

Qantas - Qantas Frequent Flyer

15 Jan 2015

Total posts 18

I don't think converting ALL points across to QF is good value.  If you use  2000 ALL points on a room booking the 40 Euros values the points at $A62 I can get 2000 QF points buying razor blades at Woolies.   

24 Dec 2013

Total posts 101

When I first read the article I thought the points transfer went both ways. How disappointing to realise it only works from ALL to QFF and not vice versa.

United Airlines - Mileage Plus

12 Sep 2011

Total posts 252

And just in case  you are like me a Flying Blue member, you cant enrol in the QF  program for at least 12 months after you unlink your Flying Blue membership, which is a real pain to do!

Qantas

01 Jun 2016

Total posts 35

I am in the same boat like you. I have spoke to Accor Plus and Accor and both teams dont have clue how to de-link it. Were u able to delink the partnership between Accor and Air France. If yes, can you please point me in the right direction

United Airlines - Mileage Plus

12 Sep 2011

Total posts 252

Not sure - I sent them an email through their contact page

See here

https://help.accor.com/s/article/I-can-t-unlink-my-privileged-airline-partner-account-from-my-ALL-account-what-should-I-do?language=en_US

Click on the green button "Contact Us" which takes you to a prefilled page with the de-link  request and  which is prefilled with your ALL details already -  if not log in and navigate to this page again

About 10 mins later i got an email confirming my request and we will get back to you 

Just checked my account and it is stil lshowing Points + Miles earning  with Flying Blue so not sure when it will be actioned

17 Nov 2021

Total posts 1

I think the 12 month wait period starts when you first link to Air France. You can unlink by submitting a form here

https://help.accor.com/s/article/I-can-t-unlink-my-privileged-airline-partner-account-from-my-ALL-account-what-should-I-do?language=en_US

Qantas

01 Jun 2016

Total posts 35

Thanks to both of you. I had call the customer support line of both Accor Plus (I am a member) and Accor All (Platinum) and they did not have a clue. I was told they would get back to me. I just checked my Air France KLM account and I had accumulated 6800 miles from 15 July 2019 when I linked to Air France. Based on your logic Nickeqw....I dont have to wait to unlink my account.

06 Feb 2014

Total posts 24

Not a bad tie up, although like others the valuing of points is relatively fair to meddling on first glance.

I like Accor hotels, but find them to be inconsistent. Their best establishments are very good indeed, and maintain a high standard and recognise all loyalty related benefits (i.e. when you find a good hotel, you will invariably use it regularly). Their mid tier offerings and below however are a real mixed bag - both the quality of the hotels themselves, and also recognition of status and the like. Never quite sure what your going to get.

My business travels are relatively constrained to a few cities, so know which places to stay and not to stay if Accor hotels are the choice for the trip. But when travelling for leisure (at least in non-Covid times) you never quite know what you'll get until you get there....

At first I thought good deal until I remembered Virgin has a tie up with Expedia 3 points per dollars spent, and they do specials 9 points per dollar spent.

Qantas - Qantas Frequent Flyer

26 Nov 2012

Total posts 98

Expedia doesn’t get you room upgrades, access to the club/free breakfast APAC for Platinums, free welcome gift or early and late check out. This is points for nothing if you’re loyal to a brand. 

05 Mar 2015

Total posts 361

This QF/Accor partnership is a good start with the 'double dipping' of points, nobody will argue against getting extra Qantas or even Accor ALL points, but I do think it's a lost opportunity for Qantas to give Accor ALL status to tiered QFF members, eg Accor Gold if you are Qantas Gold or Accor Platinum if you are Qantas Platinum. It wouldn't even need to be a whole year, it could just be six months of complimentary equivalent ALL status with a much lower threshold for qualification so you could keep that Accor status for a whole year.

Cathay Pacific - The Marco Polo Club

20 Jun 2013

Total posts 46

Yes Accor is very inconsistent and just to reiterate the least flexible when managing members with covid related issues. I am not talking about hygiene or Hotel standards, but the likes of pretty much ignoring members compared to say Hilton and Marriott as they have gone out of their way to extend and acknowledge issues.

26 Jul 2011

Total posts 12

Yet another reason for me to jump from Virgin to QFF. Platinum with VA for 6 years, but their post-COVID recovery is slow, and as an ALL Gold member, this partnership is another reason to switch across to the flying kangaroo......


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