Qatar Airways to extend its London Heathrow lounge

What is arguably Heathrow's best business class lounge is about to get bigger, too...

By David Flynn, January 24 2020
Qatar Airways to extend its London Heathrow lounge

Qatar Airways plans to expand its London Premium Lounge this year in response to increased popularity for the both the airline and its London-based flights.

The Oneworld member has six daily flights between its Doha hub and London Heathrow, with two of those on its flagship Airbus A380s, which adds a score of first class flyers to the hundreds of business class passengers making the seven-hour journey.

The schedule itself is also prone to lounge-crowding peaks, explains Dan Martin, Head of Loyalty at Qatar Airways. “The flights tend to bunch together, so that makes for a lot of pressure (on the lounge),” Martin tells Executive Traveller.

“In the morning there's two within about an hour and a quarter of each other, and in the afternoon likewise there's two flights within an hour of each other, so that really squeezes things.”

There'll soon be less of a peak-hour squeeze at Qatar's London lounge.
There'll soon be less of a peak-hour squeeze at Qatar's London lounge.

The lounge will continue to be restricted to travellers on a paid business class and first class ticket, although the extension could pave the way for an exception for Qatar Airways Privilege Club Platinum members booked in economy.

“As Privilege Club, we're constantly talking to the lounge people and saying ‘if you've got capacity then we would love to make use of it’”, Martin says. “So if the lounge is satisfying all of the business class passengers' demands, and there's still some room, we'd like a Platinum member who travels in economy to go into the lounge as well.”

Review: Qatar Airways London Premium Lounge

The stylish decor, à la carte dining room and cocktail bar makes this Heathrow's best business class lounge.
The stylish decor, à la carte dining room and cocktail bar makes this Heathrow's best business class lounge.

While that’s more an ‘if’ rather than ‘when’, Gold and Platinum status-flyers in economy can still use the adjacent Malaysia Airlines lounge at T4.

Travellers who have used their frequent flyer points to upgrade from economy to business class are also not on the door list for the Premium Lounge, and continue to be redirected to the Plaza Premium Lounge at T4, where a contract with Qatar Airways provides complimentary access before the flight.

Qatar Airways Singapore Premium Lounge

Next on Qatar Airways’ lounge to-do list is the opening of its Singapore Premium Lounge, which Executive Traveller understands is close enough that the ceremonial red ribbon is being ordered and the over-size scissors are being sharpened.

Located on the upper ‘lounge level’ of Terminal 1, adjacent to the Emirates and Plaza Premium lounges at the start of the C Gates wing, the design and facilities will likely be along the same lines as its London, Paris and Bangkok counterparts, which means a refined space with a sense of seclusion.

Qatar Airways Premium Lounges combine Gulf and Mediterranean design influences.
Qatar Airways Premium Lounges combine Gulf and Mediterranean design influences.

Passengers should be able to look forward to an à la carte dining room – a rarity in any business class lounge, and more typically the domain of an upmarket first class lounge - along with a  ‘deli counter’ self-serve buffet, a tended bar with Champagne and made-to-order cocktails, plus several spacious and well-appointed shower suites.

Read more: Qatar Airways plans swish new Singapore lounge

Access will be limited to business class and first class travellers on Qatar Airways and fellow Oneworld airlines (British Airways, Finnair, Japan Airlines and Qantas all share the same terminal) – although status-holders booked into premium economy or economy – will still be able to call into the lounges of BA and Qantas, including the recently-opened Qantas Singapore First Lounge.

David

David Flynn is the Editor-in-Chief of Executive Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.

Joe
Joe

03 May 2013

Total posts 543

David once again ET failed to mention Qatar Airways also has a dedicated lounge at Beirut International Airport - as well as London, Paris, Bangkok and soon Singapore.

Qantas - Qantas Frequent Flyer

02 Jul 2011

Total posts 1390

The article is specifically about the London lounge, and also mention Singapore in the second half.

A list of Qatar's other lounges wouldn't seem relevant to me.. most airlines have multiple lounges

Joe
Joe

03 May 2013

Total posts 543

Qatar only has 5 dedicated QR operated lounges outside its DOH base (Beirut included). Why mention 4 and leave the 5th out? Perhaps you're confused with EK who indeed have "multiple" EK operated lounges around the world.

24 Oct 2010

Total posts 2431

Hi Joe: I chose to mention the lounges with which our readers would be most familiar. More ET readers would travel to London, Paris, Bangkok and Singapore than Beirut.

Qantas - Qantas Frequent Flyer

18 Feb 2015

Total posts 113

David,

You wrote that the lounge is only for paid business & first tickets, does this include tickets paid for with points via QFF or any other program?

Yes, award tickets are good for lounge access.


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