US Global Entry interviews now available in Australia

Sydney is the first Australian city to host local interviews for enrolling in the US Global Entry program.

By David Flynn, February 23 2026
US Global Entry interviews now available in Australia

Although the US Global Entry program is now open to all Australians, the necessary final stage of being approved for Global Entry is to attend an in-person interview with an officer from the US Customs & Border Protection (CBP) agency.

These interviews are normally available only in the USA, and most commonly on arrival at an international airport such as Los Angeles, San Francisco or New York.

However, from Monday February 23 to Friday February 27, the CBP will also hold interviews in Sydney – so that successful Global Entry applicants can immediately take advantage of faster hassle-free entry into the USA, along with TSA PreCheck access for domestic US flights.

US Global Entry includes TSA PreCheck for domestic flights.
US Global Entry includes TSA PreCheck for domestic flights.

The interviews will be held at the Hyatt Regency Sydney hotel, but are on an appointment-only basis.

And as you can imagine, those appointments are filling up fast.

At the time of writing, barely 280 interview slots remained available from Wednesday February 25 to Friday February 27.

If your Global Entry has already been conditionally approved, and all you’re waiting for is that interview, here’s how to line up a time-saving interview in Sydney.

1. Log into your account at the US Department of Homeland Security’s Trusted Traveler Programs website, and on your Dashboard, click the Schedule Interview button.

How to schedule your US Global Entry interview in Sydney.
How to schedule your US Global Entry interview in Sydney.

2. When asked to Choose an Appointment Location, scroll down past the lengthy list of US locations until you see the Other Countries heading – and under Australia, click the link for the Sydney, AUS Mobile Event.

3. You’ll see a pop-up box showing details such as the location address and the next available appointment; click the Choose This Location button.

How to schedule your US Global Entry interview in Sydney.
How to schedule your US Global Entry interview in Sydney.

4. Up next is a calendar showing which days in this week-long period have appointments remaining. Click any of those dates to see the available appointments, then click your desired timeslot.

How to schedule your US Global Entry interview in Sydney.
How to schedule your US Global Entry interview in Sydney.

Note that you’ll need to bring a folder of documentation to the interview, including your passport, driver's licence and proof of address (such as a copy of any utility bill).

Don’t forget a screenshot or copy of the Conditional Approval letter saved in your TTP account, as this includes the nine-digit PASSID number to be supplied at the start of your interview.

The CBP also suggests that “schedule availability can change, so we recommend checking back frequently as cancellations or reschedules may open new slots.”

Read more: US Global Entry is now open to all Australians

Virgin Australia - Velocity Rewards

24 Jan 2018

Total posts 869

At the time of writing, barely 280 interview slots remained available from Wednesday February 25 to Friday February 27.

Well then, obviously our good friends from the US CBP need to extend their 'working holiday' by a week or two, do interviews in Melbourne (the sporting capital of the free world) the following week to take in the Formula 1 Grand Prix at the end of the week and later that night get to the St Kilda v Collingwood blockbuster at the MCG with an anticipated crowd to exceed 90,000 fans (90,001 when I'm included).  

(Memo and Warning to CBP:  Beer in Australia is much stronger than what you're used to Stateside). 

A really good idea, I'm sure this will be very popular and hopefully US CBP will repeat the exercise in Sydney as well as Melbourne and Brisbane later this year, if they give people enough notice.

Air New Zealand - Airpoints

05 Nov 2014

Total posts 69

This was only ever going to be a one-off opportunity.

Unfortunately the US government shutdown means that TSA agents haven't been paid for weeks, and are stopping going to work. Which in turn led to yesterday the government directing Global Entry staff to report to work as TSA agents.

So let's hope these interviews are still proceeding, given that people travelling interstate for them would almost certainly have no redress for cancelled travel.


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