• Thanks for all the suggestions. We did try claiming point on-line but they were also rejected as (apparently) the call centre had no corresponding record of us taking these flights ... it even showed up on my statement as a rejected claim, So another 2 hours on the line to the call centre ... th...

  • We have been trying for the last 6 weeks to claim points for Qantas Business Class International flights! These were flights between the UK and Australia - 5 flights all together at a cost of more than $20,000 I have wasted hour upon hour on frustrating calls with the Manila call centre and they ...

  • Very disappointed with our last Emirates Business class flights - EK146 Amsterdam / Dubai & EK 404 Dubai / Singapore. Shortly into the flight my partner and I were asked for our dinner orders - there were 3 main course selections but we were told that only one was available due to heavy deman...