Its always funny how some (doubleplatinu grannular ) defend airlines that provide bad service. As customers we naturally demand a better and cheaper service whether it is a budget airline or a premium carrier.

Originally Posted by Grannular I don't think you will get much sympathy on here when complaining about Jetstar. You seemed to have a lot of problems, but still persist with using them. I understand that the fares are cheap but generally, you get what you pay for. In any case, it sounds like every...

Thats a bad customer service. They had to provide you phone numbers and assurance that they will help you to resolve the ussue. Shame on a Jetstar.

Yeah, I can confirm the above. I was flying a week ago and it was quiet.

Please let us know how it goes with compensation. Have you send them email/posted on social media?