Singapore Airlines brings A350s, premium economy to Brisbane

By Chris Chamberlin, August 15 2017

Singapore Airlines is swinging its new Airbus A350s onto three of its four daily Brisbane-Singapore flights over the coming months, complete with its latest-generation fully-flat beds in business class offering direct aisle access from every seat.

The A350 upgrade will also see the debut of Singapore Airlines' premium economy on the route.

It's welcome news for passengers on the overnight SQ235 service from Singapore and the return SQ256 leg from Brisbane – currently served by Airbus A330s with angled-flat business class beds – which will gain the Airbus A350 from October 16 2017.

That’s followed by SQ246 – the current overnight flight from Brisbane to The Lion City – and SQ245 from Singapore as of December 16 2017, which presently see a ‘reconfigured’ Boeing 777-200ER with Airbus A380-like business class beds, albeit the airline’s previous-generation product.

In the New Year, SQ236 from Brisbane and SQ255 from Singapore will also be switched to the Airbus A350 from January 16, in place of a mixture of Boeing 777-200ERs and Airbus A330s.

"Brisbane continues to be an important market for Singapore Airlines," said Singapore Airlines' Regional Vice President Tan Tiow Kor.

"With the growing number of A350 aircraft entering our fleet it makes sense to deploy three of them to Brisbane to help meet the premium market demand that we are seeing," Tan added.

Onboard the Singapore Airlines Airbus A350

The A350s flying to Brisbane will feature 42 business class seats in a 1-2-1 configuration, which offer an array of shelves and storage options for all your gear...

... and can be flipped forward to create a 78-inch (198cm) fully-flat bed, or a comfortable space for more casual work:

AusBT review: Singapore Airlines' Airbus A350 business class seat

Behind that, 24 premium economy seats in a 2-4-2 layout measuring up at 19 inches (46.2cm) wide with a recline of eight inches (20.3cm) and a 38-inch (96.5cm) seat pitch, all with adjustable headrests, swing-up legrests at every seat and fold-out footrests:

AusBT review: Singapore Airlines premium economy

At the back of the bus, 187 economy seats in a 3-3-3 configuration (also changed from the 2-4-2 layout of the airline's Airbus A330 economy cabin).

Singapore Airlines' Airbus A350s also come with inflight Internet – another first for the airline on Brisbane flights – with access charged at US$11.95 (A$15.20) for one hour, US$16.95 (A$21.55) for three hours or US$21.95 (A$27.90) for the entire flight.

Flights SQ266 from Brisbane and SQ265 from Singapore will continue to be served by Boeing 777-200ERs (sans premium economy), but which still provides business travellers with a 1-2-1 business class cabin on every Brisbane flight.

Singapore Airlines opened a new SilverKris lounge at Brisbane Airport last year, catering to business class passengers plus KrisFlyer Gold, PPS Club, Solitaire PPS Club and other Star Alliance Gold frequent flyers booked to fly in Singapore Airlines premium economy and economy.

Virgin Australia Velocity Gold and Platinum members can also access Brisbane's SilverKris lounge when travelling with Singapore Airlines.

Chris Chamberlin

Chris Chamberlin is the Associate Editor of Executive Traveller and lives by the motto that a journey of a thousand miles begins with a single step, a great latte, a theatre ticket and a glass of wine!

Qantas - Qantas Frequent Flyer

17 Jun 2015

Total posts 13

Now we just need book the cook from Brisbane

Etihad - Etihad Guest

06 Apr 2012

Total posts 89

Great to see Singapore Airlines listened to customer feedback by bringing their Premium Economy product to Brisbane. Will make the airline a more attractive option for many folks flying long-haul between BNE and Europe.

Virgin Australia - Velocity Rewards

24 Aug 2011

Total posts 737

Good news, A350 can't arrive fast enough. Was on SQ246 last week and the bed was as hard as a rock. 

06 Jul 2017

Total posts 22

This is excellent news for ppl of BrisVegas. Airlines are seriously pouring their top shelve resources into Brisbane it seems. With Emirates commencing a 3rd service and now SQ upgrading the route to A350, it now appears to be rivalling both Melbourne & Sydney as one of Australia's premier destinations.

04 May 2015

Total posts 236

Only problem with Emirates is that 2 of the 3 daily flights will be on 777s with the crappy angled beds in business class (they have business class middle seats too, yuck!). How they think that's competitive in 2017 I'll never know!

Qantas - Qantas Frequent Flyer

06 Nov 2014

Total posts 340

Woohoo! That means flat beds for all 4 daily flights. I kind of missed out as I booked on SQ266, but it's still full flat. 

Qantas - Qantas Frequent Flyer

09 Feb 2015

Total posts 271

Great News. I also happen to be booked on SQ 246 on the 18th Dec so perfect timing.

10 Aug 2015

Total posts 130

I only expected one flight to be upgraded, not 3!!!

Virgin Australia - Velocity Rewards

01 Mar 2012

Total posts 169

That is much better. I'm not looking forward to the A330 on Sunday.

Qantas - Qantas Frequent Flyer

23 Oct 2013

Total posts 714

Ok whilst the A350 coming to Brisbane is great... I'm not happy.

I've booked BNE-SIN-AMS, ZRH-SIN-BNE at the end of the year with all the flights in Premium Economy except for the BNE-SIN and SIN-BNE flights cause they didn't have Premium Economy. Now that they've switched out the aircraft the difference is $765 (if I were to book the same ticket all in Premium today) so why... haven't SQ reached out to those who are in the same situation offering to pay upgrade and why does it seem to be so difficult to get someone on the phone who understands what I mean.

Singapore Airlines has only just announced this, and at the time of publishing, the flights hadn't been updated in the booking system to reflect the change of aircraft type or the addition of premium economy.

SQ expects this to be complete overnight or tomorrow, so once the flights are updated, you could then call the airline and discuss your options.

Qantas - Qantas Frequent Flyer

23 Oct 2013

Total posts 714

No it's definitely been loaded into the booking system. They sent out several emails (around 10 emails today) saying that my seating assignment has changed and that I'll have to log back in and pick a new seat (or on some flights, they did it for me).

Qantas - Qantas Frequent Flyer

25 Apr 2017

Total posts 6

Get over it. You gladly and willingly booked the flights knowing the PE was not available on some of the journey and had no issue then. Why is there an issue now? If you wanted PE so bad you wouldn't booked with another airline or stoped being cheap and coughed up extra cash to Business

Qantas - Qantas Frequent Flyer

23 Oct 2013

Total posts 714

Business was around $8,000 per person more (so $32,000 for the 4 of us) and being a Virgin partner also played apart of this.

I could have flown with Cathay Pacific (and have done so in the past) but then I wouldn't hit VA Platinum status at the end of the year.

I'm mainly disappointed that they don't get the point that I'm willing to pay them more cash to fly in Premium (and no I'm not asking to get it for free).

24 Jan 2017

Total posts 7

Singapore airlines customer service is horrible. Thats why I avoid them where possible.

Singapore Airlines - KrisFlyer

13 Dec 2014

Total posts 81

Does that also apply to their local ticketing offices? Just curious.

Qantas - Qantas Frequent Flyer

09 May 2013

Total posts 117

My goodness, i tweeted them few weeks back asking if they will consider A350 for brisbane (or if they had any plans). They wanted me to watch the facebook site. What a pleasant surprise. I'm flying out tomorrow on the dated A330, but surely i will look forward to this new product. Brilliant job SQ

31 Mar 2016

Total posts 644

mspcooper:

"...flying out tomorrow on the dated A330.."

Amazing definition for the term "dated" given that the oldest 330 airframe in SQ fleet today is only 8.5yrs old....


"...but surely i will look forward to this new product. Brilliant job SQ."

A little bit of a hype here re how 'new' these SQ products on board 350 actually are:

J=Aside fm a minor cosmetic/styling upgrade, the basic design and specs of this seat are exactly the same as the one introduced by SQ in 2006/07 beginning with their 77Ws.


PY=Introduced by SQ over 2yrs ago.


Y=Again aside fm a minor cosmetic/styling and AVOD software upgrade, the basic design/spec has been around SQ fleet since 2013.


All these may be "new" to SIN-BNE route but clearly not so for many other SQ routes.

FLX: As we've said a number of times, we're not an 'aviation' site, we're a 'passenger experience' site, so when most users comment that a product is "dated", they're generally referring to the passenger experience and the competitiveness of the seat and overall journey: not the age of the physical aircraft itself.

 

This is the last time we'll ask you to stop steering the conversation off-topic towards towards 'aviation' - we've asked this of you plenty of times before, so from this point, these kinds of posts will simply be deleted.

15 Aug 2017

Total posts 3

This is excellence news... Looks like my early October flight will be the last time I have to fly via SYD for PE!

03 Nov 2014

Total posts 89

Good outcome - unfortunately I'll be flying two weeks before the launch :(

24 Jan 2017

Total posts 7

Is this premium economy any different to what they have on other aircrafts? So far there is a lot of negative feedback about it.

16 Feb 2016

Total posts 30

I wonder if this will allow an equipment change on the capital express.  The 772er previously used to BNE could be used here with 26 lie flat business. Especially useful for the overnights into and out of cbr. Only question would be if its too much Y capacity.   Maybe the A359 could be used here instead?   Premium Economy should sell well and be a great differentiator to QR and have less Y capacity.

01 May 2017

Total posts 4

Those straight flat beds look great--try sleeping on an angled flat bed if you have a bad back--they make you sleep in a very twisted position. Will keep my eye on which flights and which aircraft to book in future

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