• Dubai is even better now. I don't know if it is a trial or if it is fully implemented, but when I left Dubai two weeks ago, I didn't have to get my passport out of my pocket. There is a gate where all you have to do is approach and look at a camera, a green tick appears and through you go - that ...

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  • Double Status for flight credits

    May 19, 2021, 03:24 PM

    In the good old days when we were flying, I booked three flights during a Double Status Credits promotion by Qantas. When those flights were cancelled due to COVID, the bookings were credited for future use. The booking numbers are still the same, so will I receive double status points when I eve...

  • Qantas Hotels Booking Cancelled

    Jan 14, 2019, 03:27 PM

    Just had a very frustrating experience with Qantas Hotels. I booked a hotel through their website on 11/1/19, had my payment taken and received a confirmation of the booking reference number QAL****ADK. The email was headed "Congratulations, your hotel is booked! Have a great trip". On this basis...

  • I have just returned from LHR return on Singapore A-380s and a 777, all with the same new business class seat. I agree- the design is a disaster! I have flown BC on Qantas, VA, Etihad and Emirates and the Singapore seats are the most uncomfortable flights I have encountered - not only the angle b...

  • As Platinum with both Qantas and Virgin, no doubt Virgin have a far more consistent policy of boarding Business, Platinum and Gold first. With Qantas, the line at Priority is usually longer when boarding opens, and they board both lanes simultaneously. It is often quicker to board through the gen...

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