• I have wasted too much of my time not just waiting for Q on the line but also when I leave my number for them to call back. They NEVER have. NOT ONCE. (and I'm not usually a capitals for emphasis type of person, understand) We are business class travellers who will NEVER fly Qantas if we can ...

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  • Do you mind telling me which Westpac cards? I gave up using Amex as it locked me into transferring points to one of my preferred airlines but when I couldn’t get seats on my first choice, I was unable to switch points to second choice. The points were tied up and I had no flight!

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