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Qantas CEO apologises over long call centre waiting times
Apr 07, 2022, 08:48 PMAnyone else having issues with flight bookings not appearing in their trips? I paid for 3 bookings last week, 1 flight has landed in my app showing as paid, the other 2 (paid the same way and within 5 minutes of the first) are still 'pending payment'. Funds have been taken for all 3 flights, yet ...
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As international flights resume, could Queensland be left behind?
Sep 24, 2021, 11:15 PMmy comment was based on exiting the country, re-entry on the other hand will take some effort; however it also depends on your travel plans - extended trips of several weeks or months might miss all the hoopla. i don't believe residents of laggard states will sit back and watch everyone else jett...
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As international flights resume, could Queensland be left behind?
Sep 24, 2021, 02:53 PMso if this plays out and international flights resume from NSW and Vic, what's to stop motivated interstate travellers from flying domestic to a state that has international departures? it will be the catalyst to re-open as people have had enough of the politics. regretfully this means some state...
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Virgin Australia vs Qantas: the tough new battle for business travel
Sep 02, 2020, 03:18 PMHaving flown both airlines many times at their pre-covid peaks, Qantas offered a more frequent roster and better in-flight experience based on meals, IFE and lounge access. Immediate decider on who I fly with in the future will be price - other perks like points and lounge access is fine until th...
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Qantas cancels almost all overseas flights through to late October
Jun 19, 2020, 08:57 PMA lot of talk about Qantas refunds, how does Jetstar avoid criticism for dodging refunds? Admittedly they may change their tune after today's news - but as of last couple of weeks, they flatly refuse any request for a refund.
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VIRGIN AUSTRALIA REMOVING BUSINESS CLASS FOR SOME DOMESTIC ROUTE
Oct 18, 2023, 03:56 PMQAN have also removed a number of afternoon flights in Nov between east and west coasts without explaination. From experience these are mostly full so it's not a demand problem.
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Status Support
Jan 05, 2022, 07:55 PMHaving read the below, and living in WA it seems I won't be eligible for a Status Extension from Qantas as my membership falls due in last half of the year i.e. post June 2022. If WA opens up, I'll have 5 months to cram in 12 months worth of flying time. Has anyone else looked into this? https://...
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Lack of QF flights and A330s PER>East Coast
Jan 05, 2022, 07:39 PMI think you'll find QAN is gunshy and won't starting ramping up flights good and proper until the borders have opened. This has been their playbook for previous border restrictions. Too many issues with having to cancel flights and manage credits whilst the borders are the unknown. Lets hope WA G...
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Qantas Abandons Service Desks
Nov 09, 2020, 04:04 PMThis is surely a financial decision, not one from customer feedback. Can't imagine the few remaining flyers wanting to abandon face to face customer service, when at the terminal and when something goes wrong - especially with pandemic/border restrictions! Got the latest V-mail specials and see e...
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Jetstar not issuing refunds for COVID cancelled flights
Jul 07, 2020, 07:21 PMWith both Qantas and Virgin now offering cash refunds for cancelled flights impacted by COVID-19, I'm surprised and frustrated to see Jetstar still holding out and enforcing vouchers in lieu of a refund. Has anyone had any luck on getting cash back on flights cancelled for COVID? Any advice on ho...