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  • I am also yet to receive a refund form flights from Perth to Milan in April last year (which were cancelled by Thai Airways in March of last year)... Following up with the Australian call centers for the few months preceding that last year, they stated there is just a long wait naturally due to h...

  • Qantas Plat Contact Centre Wait Time

    Jul 21, 2020, 01:17 PM

    I was under 5 mins 2 weeks ago.

  • Refunds with Thai Airways

    May 20, 2020, 02:08 PM

    Same situation. Cancelled flights in March and yet to see my money. Hoping it'll still come through...

  • Bit of context before a story is half told- this was an extraordinary circumstance where the crew operated JQ63 up from MEL and instantly turned around as PAX as there was no other suitable way for them to get back with the COVID-19 situation. If this didn't occur, the flight wouldn't have operat...

  • I have a QR J award booking Rome-Doha-Perth in early May with QF points.Travel advice to Italy has just changed to reconsider.What is your advice for either changing this to from a different location (eg. Madrid, Barcelona, Lisbon or London)? Contact Qantas or Qatar?Thanks.

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