JETSTAR now gives Qantas ff points and status points on selected fares on its flights but does not recognise Qantas or one world FF flyer status when flying with them.

14 replies

Merc25

Qantas - Qantas Frequent Flyer

Member since 29 Jun 2013

Total posts 317

JETSTAR now gives Qantas ff points and status points on selected fares on its flights but does not recognise Qantas or one world FF flyer status when flying with them.i find this strange .what do you think?

qfflyer

Member since 26 May 2012

Total posts 131

Mmm nah I get it... They want you to fly Jetstar over other LCCs + VA and they realise that a lot of people hate the idea of flying without QF FF points so they offer them for sale. (and boosting ancillary revenue to boot) 

However, they don't treat your loyalty like royalty because they are not Qantas and aren't pretending to be either. Qantas can do that stuff much better than JQ can and that keeps high value PAX with QF.

It's must certainly be interesting running two brands (with quite a bit of overlap) and I imagine it takes constant refining and thinking with things like this! 

There's my 2c!

alex_upgrade77

Qantas - Qantas Frequent Flyer

Member since 08 Sep 2012

Total posts 47

Both airlines operate as seperate brands and understandably QF can select which part of each brand the other uses eg Jetstar passengers with Qantas Club or FF status can use the lounges. 

The issue is when QF (as they had previously with Coolangatta) hands over entire ports to Jetstar and compels their FFs to use a service (even via a QF codeshare) where their status isn't recognised and things like a complimetary drink aren't offered. 

Where the 2 brands operate parallel i think it's fine. Where Jetstar has replaced Qantas - it often causes frustration for QF's most loyal customers.

qfflyer

Member since 26 May 2012

Total posts 131

Yes I agree Alex_upgrade

Fortunately, there seems to be some more dual brand flying happening soon (QF + JQ) rather than just JQ. OOL upguage and MCY coming online are both welcome additions I think. 

hutch

Member since 07 Oct 2012

Total posts 761

What recognition would you like?

alex_upgrade77

Qantas - Qantas Frequent Flyer

Member since 08 Sep 2012

Total posts 47

The usual FF perks: additional luggage allowance, priority check in, expresss security/boarding...

markpk

Qantas - Qantas Frequent Flyer

Member since 29 Nov 2013

Total posts 436

Jetstar has had this option for many years - it's a paid option - pay more and get FFP and QSC. I've tried really hard to avoid Jetstar but on the occassions I've had to use them (usually AKL-WEL or BNE-NTL) I've found the cabin crew to be consistently disinterested in everyone on board...

jianga

Qantas - Qantas Frequent Flyer

Member since 07 Feb 2015

Total posts 141

I think at the end of the day, one needs to remember that JQ is a LCC and if you look around, most LCC won't give you any ff points or status let alone other perks. If we look at the bright side, at least JQ gives us the option of earning QF points and status whereas most others (e.g. Tiger Aus owned by VA) do not have such option at all. 

riley

Virgin Australia - Velocity Rewards

Member since 19 Mar 2014

Total posts 358

I think it's good they give you the choice. That's what LCC's are about; stripping back to the bare bones and allowing you to add on what you desire. I considered the $200 each way for 60sc's and a fair chunk of points for JQ business from Sydney to Bali but decided it wouldn't effect my status so I opted to save the cash. But it would be handy if you're flying JQ and need status credits.

reeves35

Member since 24 Aug 2011

Total posts 55

It is a very expensive way of buying points or status credits so, unless you were just short of a status level upgrade and this was your last chance, you'd be best to avoid taking the option.

As far as lounge access is concerned, it is interesting to note that at the 2 busiest Australian airports (SYD & MEL), lounge access for JQ customers will effectively be gone as JQ will be operating from a different terminal.  This is already the case in SYD since the T2 Qantas Club closed and it will soon be the case in MEL once JQ moves to T4 which is a long walk from T1.

qfflyer

Member since 26 May 2012

Total posts 131

Will it be just a long walk or effectively impossible to fly JQ and go into lounge? 

Speak_

Member since 09 Apr 2015

Total posts 14

You would have to clear security in T1, go to the lounge, leave, exit security, walk to T4 (probably 10 min depending how fast you walk), clear security, then board your JQ flight. Theoretically possible, but worth it?

reeves35

Member since 24 Aug 2011

Total posts 55

...and that assumes you don't have luggage to check, in which case you'd have to go to T4 first, then to the lounge in T1 and then all the way back to T4.

Merc25

Qantas - Qantas Frequent Flyer

Member since 29 Jun 2013

Total posts 317

will there be other lounges in T4 in Melbourne such as priority pass American express etc

jianga

Qantas - Qantas Frequent Flyer

Member since 07 Feb 2015

Total posts 141

Not at this stage as T4 will be devoted to LCCs, i.e. Jetstar and Tiger, plus REX (which they might have a small lounge).

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