Platinum upgrade agony

10 replies

Ianvisible

Virgin Australia - Velocity Rewards

Member since 30 Nov 2017

Total posts 3

New to this forum, so hello everyone. Just thought I'd share a screengrab of the account status that greeted me on return from the USA. Not complaining - it is what it is, but wondered if anyone else has come this close at review date? (It shows 999 status credits earned at review date in case you can't open/access the attachment - wasn't sure if the attachment thing works with this forum.)

traveller99

Member since 18 Nov 2015

Total posts 110

I can't see the attachment, but is it even possible to earn 999 status credits? I've never seen a flight with an odd number of SCs.

GBRGB

Qantas - Qantas Frequent Flyer

Member since 21 Jan 2014

Total posts 257

I have had odd numbers quite a few times due to 50% or 25% status bonus promotions.

bl5965

Virgin Australia - Velocity Rewards

Member since 13 Nov 2015

Total posts 81

Don't forget Flybuys which is earned in 1 SC increments. I always have odd SC values.

Last editedby bl5965 at Dec 01, 2017, 11:18 AM.

Doubleplatinum Banned

Qantas - Qantas Frequent Flyer Platinum

Member since 07 Feb 2013

Total posts 431

New to this forum, so hello everyone. Just thought I'd share a screengrab of the account status that greeted me on return from the US. Not complaining - it is what it is, but wondered if anyone else has come this close at review date? (It shows 999 status credits earned at review date in case you can't open/access the attachment - wasn't sure if the attachment thing works with this forum.)


So you didn't do enough flying to retain platinum, how is that 'agony'?

Last editedby Chris Chamberlin at Jun 09, 2020, 10:50 AM.

Spaniel

Virgin Australia - Velocity Rewards

Member since 12 Apr 2017

Total posts 28

Did you get platinum? Often they will give it you if you are that close

Ianvisible

Virgin Australia - Velocity Rewards

Member since 30 Nov 2017

Total posts 3

Did you get platinum? Often they will give it you if you are that close

Sadly no. Just had the normal annual review confirmation today of Gold status. It would have been a classy bit of pr that would have earned them considerable loyalty had they offered it, but I didn't really feel comfortable asking for it. After all, 999 points isn't 1000. Do they really do this often? Has anyone else had experience of this, and if successful, how did you go about it?

jianga

Qantas - Qantas Frequent Flyer

Member since 07 Feb 2015

Total posts 142

Did you get platinum? Often they will give it you if you are that close

Sadly no. Just had the normal annual review confirmation today of Gold status. It would have been a classy bit of pr that would have earned them considerable loyalty had they offered it, but I didn't really feel comfortable asking for it. After all, 999 points isn't 1000. Do they really do this often? Has anyone else had experience of this, and if successful, how did you go about it?

You should definitely give them a call and ask them (nicely) to bump you to Plat. Usually they have 'margin of error' leniency and I think in your case, it is more than likely that they will give you Plat. There's nothing wrong with asking for some consideration (in your case a very reasonable one) and you shouldn't feel uncomfortable about it at all. You're hardly the only one out there in a similar situation and VA would have had the same requests put in front of them thousands of times. Good Luck!

Spaniel

Virgin Australia - Velocity Rewards

Member since 12 Apr 2017

Total posts 28

I was bumped up from silver to gold with only 495 status credits in August this year. I didn't even ask. You should definitely contact velocity - maybe just via facebook message.

brinkers

Qantas - Qantas Frequent Flyer

Member since 16 Jun 2011

Total posts 226

How long have you got until the Status Credits start falling away?

Assessment to go up a level (in this case platinum) is a separate thing to being reviewed at gold.

Going up to Platinum is based on a 12 month rolling total....

Ianvisible

Virgin Australia - Velocity Rewards

Member since 30 Nov 2017

Total posts 3

How long have you got until the Status Credits start falling away?

Assessment to go up a level (in this case platinum) is a separate thing to being reviewed at gold.

Going up to Platinum is based on a 12 month rolling total....

Dropped back about 100 points now so decided to leave it. Will get there in March with J flights to EU coming up.

Hi Guest, join in the discussion on Platinum upgrade agony

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