Do I need to do a name change with the airline ?

9 replies

Desm1999

Qantas - Qantas Frequent Flyer

Member since 21 Aug 2017

Total posts 7

“I had booked an air ticket and I had accidentally written my surname as the first name on the air ticket and my first name becomes my surname on the air ticket. Is this a problem ? Do I need to do a name change with the airline ?

dimi

Qantas - Qantas Frequent Flyer

Member since 13 Jul 2012

Total posts 150

What's the airline and where are you travelling?

Normally airlines would not change the tickets, but let passengers travel despite swapped names, unless you are travelling internationally to e.g. US

On the other hand, you may miss on your points.


Call the airline in any case, they may allow some discretion in terms of reissuing the ticket again, especially if the flight was ticketed less than 24 hours ago.

Last editedby dimi at May 27, 2018, 12:20 AM.

Desm1999

Qantas - Qantas Frequent Flyer

Member since 21 Aug 2017

Total posts 7

What's the airline and where are you travelling?


Malaysia Airlines - KUALA LUMPUR to SYDNEY

Last editedby Desm1999 at May 27, 2018, 12:17 AM.

Andrew Barkery

Qantas - Qantas Frequent Flyer

Member since 21 Mar 2011

Total posts 427

Australia can be tough, even with a visa, I think its best to call MH/MAS.

On check in, the staff will ask to see your passport, and have to swipe it into their reader at KLIA.
If Aust citizen, then no visa needed, but if not, it can be a problem, as they (MH staff) will have to consult Aust before check in can progress.

Pit

Qantas - Qantas Frequent Flyer

Member since 31 Jul 2017

Total posts 14

My experience ring and change - Technically your ticket needs to = your passport. If you do not change it will be up to the checkin staff

mb68

Qantas - Qantas Frequent Flyer

Member since 18 Oct 2012

Total posts 12

I agree , it has to match your passport . You will be going through immigration , i suspect it would be standard practice for customs to pick these things up .

Andrew Barkery

Qantas - Qantas Frequent Flyer

Member since 21 Mar 2011

Total posts 427

It won't be Aust customs/ABF, it would be prior to that stage, (it will be MH/MAS check in staff), as you will need to do your passport swipe at every international airport, prior to reaching Australian soil/sovereign territory.

That is how they know even before you board your flight, who is coming to Aust.
If someone is lucky to succeed in passing into our airport secure zone without a visa/suitable visa, then its Aust Customs/ABF who do the "nabbing".

rob1984

Member since 23 May 2011

Total posts 33

What's the airline and where are you travelling?

Malaysia Airlines - KUALA LUMPUR to SYDNEY
Last edited by Desm1999 at May 27, 2018, 12.17 AM.

I had this issue when a ticket was booked for me, at check in it didn't match and they had to write AKA (also known as) and have my names switched around. Most airlines allow name changes like this for free as its clear that its a simple mistake and you aren't really changing names.

Michael Kao

Qantas - Qantas Frequent Flyer

Member since 06 Nov 2014

Total posts 153

Also Australian passport doesn't specify which is surname and which is first name. I noticed my passport simply put my last name on the top and given name under it.

Ourmanin

Singapore Airlines - KrisFlyer

Member since 08 Jun 2018

Total posts 136

If you can change then probably best to. As an aside my ticketed surname and passport rarely match as I have an apostrophe in it and most booking systems don’t allow you to add one. Travel every month internationally and only once has that ever been commented on

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