Does the new metal Platinum AMEX allow pay and wave?

9 replies

mnc

Qantas - Qantas Frequent Flyer

Member since 06 Aug 2017

Total posts 30

Does anyone who has applied for or received the new metal AMEX platinum allow you to pay and wave?

anwakefield71

Air New Zealand - Airpoints

Member since 26 Oct 2014

Total posts 3

In theory the Pay Wave (or contactless cards) should work as US cards have the micro-chip, which either stores transactions for less than $30 (and those transactions will be sent in bulk by occasionally asking you to do a Chip n PIN transaction).

Some retailers systems may request Chip n PIN for every 3rd contactless transaction.
Ultimately, it depends on AMEX as they program the micro-chip.
Do not forget with AMEX you have to SWITCH ON the contactless facility, either Online or via Phone App.
Want to know anymore, just ask.

pab2025

Member since 25 Jun 2012

Total posts 99

AMEX Cards in the US - specifically the metal platinum card does not have the Pay Wave or any type of contactless ability... Just FYI.

Sloth

Member since 05 Jan 2014

Total posts 14

I’ve got the new Amex metal card and can confirm payWave works.

jvcoorey

Qantas - Qantas Frequent Flyer

Member since 02 Apr 2017

Total posts 9

To answer your question, mnc, yes, the new metal Platinum card has contactless/Pay and Wave capability.


I have not only seen the card, but it is also listed on AMEX AU’s website, as well as in marketing depictions of the new card.

The Centurion card on the other hand does not have contactless as it is a Titanium card. This is the only metal card (globally) that doesn’t have this tech :)

Then again...Apple Pay solves that detail :)

mspcooper

Qantas - Qantas Frequent Flyer

Member since 09 May 2013

Total posts 342

To answer your question, mnc, yes, the new metal Platinum card has contactless/Pay and Wave capability.

I have not only seen the card, but it is also listed on AMEX AU’s website, as well as in marketing depictions of the new card.

The Centurion card on the other hand does not have contactless as it is a Titanium card. This is the only metal card (globally) that doesn’t have this tech :)

Then again...Apple Pay solves that detail :)

They also offer to send you a plastic card with the same look (and colour) with paywave if required.

Tallfont

Member since 30 Jul 2018

Total posts 7

I got sent the new metal Platinum card a couple of weeks ago and can confirm PayWave does work. However a few things are a bit different to my old plastic one!


With the plastic one anything over $100 required a PIN. Fair enough. Now with the metal one it's all over the place! I purchased an $850 item last weekend, did the paywave thing and.....no PIN, no nothing!
Then a couple of days later I bought a $15 magazine with paywave and it requested my signature, huh. I can't remember the last time that I signed for anything on the AMEX.

It's all good however. I do like the look and feel of the new metal card :-)

Chris Chamberlin

Member since 24 Apr 2012

Total posts 1,103

Having to sign for a purchase made on a new AMEX card is actually a design feature by AMEX, although it's meant to happen the first time you insert the card and you'd otherwise need to enter a PIN - it helps ensure the card is signed as required, while also allowing the EFTPOS terminal to 'activate' the chip and after a few uses to store the PIN locally on the chip, to allow for instant PIN verification at terminals that allow it, which can allow transactions to be approved when the network is otherwise offline, or where machines don't support server-side PIN verification (particularly overseas - in some countries even where the standard is Chip+PIN, if the PIN isn't programmed onto the chip it'll always make you sign: so having the PIN set up on the chip like this makes things easier when you travel).

You'll know your PIN has been configured correctly once you start seeing "PIN OK" on the screen of some newer EFTPOS terminals before the transaction has actually been approved.

Chris Chamberlin

Member since 24 Apr 2012

Total posts 1,103

Oh, one other tip: the new metal card is ever so slightly thicker than the old plastic card (because it's two materials forged together: metal on the front which gives it its shine and weight, and plastic on the back so that contactless works). If you have any problems swiping it or inserting it into card readers (because it's just a tiny bit too thick), you may instead just be able to tap it and enter the PIN (including for purchases over $100), if the terminal supports AMEX contactless as a workaround - but I don't believe it's as thick as Centurion, so I don't think that'll be much of an issue: again just something to keep in mind if you're travelling overseas trying to use unfamiliar EFTPOS terminals.

VH-OEH

Member since 05 Aug 2018

Total posts 1

Is the metal Plat card automatically available to existing Plat charge holders, or do you need to “opt in” to the new world with higher fee first ?

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